Job Title : SAP IS-U CR&B Lead
Location : Sacramento, CA This is a hybrid task, contractors will be required to be on-site each Tuesday of every week (once a week).
Duration : 12+ Months + Extension
Interview : Video
USC or GC Only !!!
Job Description : Important :
- List all the necessary experiences / qualifications that meets all the Mandatory Requirements, and Desirable Qualifications (where applicable) in a separate section outside of the resume.
- Must also include the candidate's resume with the Mandatory Requirements / Desirable Qualifications identified within the body of the resume.
1.1. SCOPE OF WORK :
Client is seeking a leased employee resource to provide operational and project support for the Customer and AMI Technologies team on a time and materials basis.
Purpose :
To support the Customer and AMI Technologies team by handling enhancement, project, and incident response tasks during 2026. This lets our team focus fully on the S / 4HANA project without delays or distractions.
Key Responsibilities :
Provide day-to-day support for ServiceNow incidents related to Customer and AMI Technologies.Work on enhancement requests and project tasks aligned with your skills in Customer and AMI Technologies.Respond promptly to incidents so they don't impact the S / 4HANA project's progress.Collaborate with team members to ensure smooth handoff and clear communication.Help our team maintain greater availability and focus on the S / 4HANA project.Expected Outcomes :
Timely resolution of assigned incidents and enhancement requests.Continued progress on ongoing projects within Customer and AMI Technologies.Reduced workload pressure on the core Customer and AMI Technologies team during the S / 4HANA project timelineMandatory Requirements :
Must have five (5) years of experience designing and configuring complex SAP solutions within the last ten years.Must have at least three (3) years of SAP ECC 6.0 experience with EHP7 or higherMust have at least one year (1) of SAP CRM 7.0 experience with EHP3 or higherMust have IS-U CR&B expertise, including experience in one, or more, of the following areas :Customer service