Consumer Experience Professional

Become a Part of Our Caring Community and Help Us Put Health First

The Consumer Experience Professional 2 on the Executive Resolution Team investigates and responds to escalations on behalf of our Senior Leaders.

Responsibilities include :

• Overseeing the entire process, ensuring that all root causes are identified and remediated, and providing clear and complete resolution for every escalation
• Working functionally across the organization to review and resolve issues and pain points
• Establishing and maintaining strong internal and external relationships

Use Your Skills to Make an Impact

Required Qualifications :

Preferred Qualifications :

Additional Information :

This position is on EST. Please be sure to include your resume with your application!