Call Center Representative

Description

Call Center Representative I

ONSITE IN SAN FRANCISCO CALIFORNIA - Must be able to work onsite!

$21.93 / HR Start / First day training January 5th 2026

Great Benefits & Weekends Off

5 Weeks PAID TRAINING

Summary : As a Call Center Representative you will be supporting our clients customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively listen to our clients customers by utilizing your customer service experiencepassionand creativity to meet their needs and deliver a world-class experience across every interaction you have with this role you will not only be there to help customers with their account issues via telephone email and / or website inquiries from our valued customers but also provide them with exceptional service.

What you will be doing :

• Respond to all tolling and / or administration related customer inquiries by utilizing information learned during training and resources available through people customer records and knowledge management systems.
• Identify customer needs to ensure the customer is provided complete and accurate information.
• Process required transactions via mainframe or web-based applications.
• Submit research requests in a concise yet accurate manner.
• Maintaining a thorough knowledge of the company and client programs policies and technology.
• Communicate effectively in a warm and empathetic manner.
• Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
• Maintaining a thorough knowledge of the company and client programs policies and technology.
• Providing support to other positions / operations in cases of heavy workloads or absences.

What you get :

People who succeed in this role have :

Requirements

Join a rapidly growing organization that can support your career goals

Apply Today!

Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and addition to base pay this position based on business need may be eligible for a bonus or addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and / or sick time. The estimated salary range for this role is $21.93.

Required Experience :

Unclear Seniority

Key Skills

Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

Employment Type : Full Time

Experience : years

Vacancy : 1