Talent.com
Healthcare Customer Service Representative
Healthcare Customer Service RepresentativeTeleperformance • ID, US
No longer accepting applications
Healthcare Customer Service Representative

Healthcare Customer Service Representative

Teleperformance • ID, US
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Overview

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include :

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

At this time, TP can only offer employment to individuals located in the following states : AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY

Responsibilities

Your Responsibilities

Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.

  • Connect with customers via phone / email / chat / and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and / or possible processing payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required
  • Qualifications

    We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

  • Ability to work remotely in a virtual team environment
  • 6 months Customer service experience preferred
  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Comfort with desktop computer system
  • Proven oral & written communication skills
  • Logical problem-solving skills
  • Ability to navigate Windows operating systems
  • Organization and work prioritization skills
  • Work from Home Requirements :

  • Internet Connection Requirements :
  • Minimum subscribed download rate equal or exceeds 12.0 Mbps
  • Minimum subscribed upload rate equal or exceeds 3.0 Mbps
  • ISP must have no packet loss and ping under 50ms
  • Proof of internet speed required
  • Clean and quiet workspace
  • Be Part of Our TP Family

    It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

    TP is an Equal Opportunity Employer

    Create a job alert for this search

    Healthcare Customer Service Representative • ID, US

    Similar jobs
    7 on 7 off MT / MLT - Northwestern Idaho

    7 on 7 off MT / MLT - Northwestern Idaho

    K.A. Recruiting • Lapwai, ID, United States
    Full-time +1
    MT / MLT - Northwestern Idaho - CLICK AND APPLY NOW!.Permanent and full-time position.ASCP certification or equivalent.Competitive pay and amazing benefits offered. OR reach out to Megan directly at.O...Show more
    Last updated: 30+ days ago • Promoted
    Flexible

    Flexible

    HomeJobFinder • Lapwai, ID
    Remote
    Full-time
    Flexible Job Opportunity : Link Posting Marketing Rep (No Experience Needed!) • •Are you driven, dependable, and ready to build income from ANYWHERE? • • We’re searching for motivated ...Show more
    Last updated: 19 days ago • Promoted
    Physician / Surgery - Trauma / Idaho / Locum Tenens / Locums / Surgery-Trauma / Job / Idaho Job

    Physician / Surgery - Trauma / Idaho / Locum Tenens / Locums / Surgery-Trauma / Job / Idaho Job

    MD Staff, LLC • Winchester, Idaho, United States
    Permanent
    Seeking a Trauma Surgeon in Idaho.If you are interested in hearing more about this opportunity, please call or text MD Staff at. You can also reach us through email at.Please reference Job ID # j-39...Show more
    Last updated: 1 day ago • Promoted
    OTR CDL A Drivers Needed-Top 50% average $96,542 / $.63 to $.66 cpm - 21 Days Out

    OTR CDL A Drivers Needed-Top 50% average $96,542 / $.63 to $.66 cpm - 21 Days Out

    Shaffer Trucking • Statewide, ID, US
    Full-time
    TRUCK DRIVING JOBS : WE ARE HIRING DRIVERS!.We're a Certified Top Pay Carrier and.It s part of the American fabric.Good people getting a job done. Drivers delivering safely and on time.And the team b...Show more
    Last updated: 25 days ago • Promoted
    Dentist

    Dentist

    U.S Government • Lapwai, ID, United States
    Permanent
    Providing exceptional healthcare is the unwavering goal of Nimiipuu Health.Achieving this goal requires a team effort by all Nimiipuu Health employees. Our Standards of Excellence define what it mea...Show more
    Last updated: 30+ days ago • Promoted
    Physician / Family Practice / Idaho / Permanent / Family Medicine Physician Job Near Winchester, ID Job

    Physician / Family Practice / Idaho / Permanent / Family Medicine Physician Job Near Winchester, ID Job

    MD Staff, LLC • Winchester, Idaho, United States
    Permanent
    Family Medicine Physician Job Near Winchester, ID.The largest medical center in the region providing advanced-level specialty healthcare is seeking a BC / BE Family Medicine physician to join our med...Show more
    Last updated: 1 day ago • Promoted
    Mid-Senior Healthcare Professional

    Mid-Senior Healthcare Professional

    Hire Resolve.com • ID, US
    Remote
    Full-time
    Quick Apply
    Hire Resolve is assisting healthcare organizations in hiring experienced healthcare professionals.This is a multi-role opportunity designed to attract licensed medical professionals and healthcare ...Show more
    Last updated: 30+ days ago
    CDL-A Truck Drivers : Earn Industry Top Pay and Benefits

    CDL-A Truck Drivers : Earn Industry Top Pay and Benefits

    Crete Carrier • Statewide, ID, US
    Full-time
    TRUCK DRIVING JOBS : WE ARE HIRING DRIVERS!.AT CRETE CARRIER, INDUSTRY LEADING PAY IS JUST THE BEGINNING.Learn more about all of the ways Crete Carrier and Shaffer Trucking go the extra mile to prov...Show more
    Last updated: 25 days ago • Promoted
    Dentist - Job Location : Australia or New Zealand - Relocation Bonus

    Dentist - Job Location : Australia or New Zealand - Relocation Bonus

    Abano USA • Lapwai, ID, USA
    Permanent
    Your key responsibilities include : .Maintaining accurate patient records and adhering to .Australian dental regulations and best practices. Flexibility : While we try hard not to change plans, sometim...Show more
    Last updated: 30+ days ago • Promoted
    Frontend Software Engineer

    Frontend Software Engineer

    Gravwell • ID, US
    Full-time
    Job description Team : Engineering Reports to : VP of Product Candidates must be US citizens or green card holders.Who We Are Gravwell is a full-stack security and observability platform built for pe...Show more
    Last updated: 14 days ago • Promoted
    Physician / Family Practice / Idaho / Permanent / Primary Care Physician (PCP)

    Physician / Family Practice / Idaho / Permanent / Primary Care Physician (PCP)

    Aldevra • Deary, Idaho, US
    Full-time +1
    Full-time Description Position Title : Primary Care Physician Reports to : Operations Manager Location : Mountain Home, ID Employment Status : Full-Time FLSA Status : Exempt Position Summary : Aldevra is...Show more
    Last updated: 1 day ago • Promoted
    Business Development Associate (OR, WA, ID, MT or WY)

    Business Development Associate (OR, WA, ID, MT or WY)

    Cover Whale • ID, US
    Remote
    Full-time
    Quick Apply
    Cover Whale is the nation’s leading commercial trucking insurtech.We enhance road safety by integrating our insurance products with our telematics-based, data-driven driver coaching and safety prog...Show more
    Last updated: 30+ days ago
    Pilot - CBP Air Interdiction Agent

    Pilot - CBP Air Interdiction Agent

    U.S. Customs and Border Protections • Lapwai, ID, United States
    Full-time
    NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity t...Show more
    Last updated: 10 hours ago • Promoted • New!
    Work from Home

    Work from Home

    HomeJobFinder • Lapwai, ID
    Remote
    Full-time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show more
    Last updated: 30+ days ago • Promoted
    Physician Assistant (PA) - Hematology and Oncology - $140,000 to $150,000 per year in Nez Perce County, ID

    Physician Assistant (PA) - Hematology and Oncology - $140,000 to $150,000 per year in Nez Perce County, ID

    LocumJobsOnline • Nez Perce County, ID, US
    Full-time +1
    Physician Assistant | Hematology and Oncology.LocumJobsOnline is working with Opportunity Healthcare to find a qualified Hematology and Oncology PA in Nez Perce County, Idaho, 83540!.Hematology / Onc...Show more
    Last updated: 30+ days ago • Promoted
    Physician / Hospitalist / Idaho / Permanent / Physician - Hospital Based Clinical Skills Education

    Physician / Hospitalist / Idaho / Permanent / Physician - Hospital Based Clinical Skills Education

    University of Idaho Job • Kendrick, Idaho, US
    Part-time +1
    Position Summary This is position is a non-tenure track, Clinical Faculty position with the rank of Assistant Professor.These physician faculty will teach medical students in the WWAMI Medical Educ...Show more
    Last updated: 1 day ago • Promoted
    Caregiver

    Caregiver

    Arcadia Resources, Inc. • Lapwai, Idaho, US
    Full-time +1
    Home Care Aide Now offering up to $20 dollars per hour! We offer Daily Pay for select positions.Addus HomeCare is hiring immediately for Home Care Aides. This rewarding, entry-level position provid...Show more
    Last updated: 1 hour ago • Promoted • New!
    Physician / Oncology / Idaho / Locum or Permanent / Medical Oncologist opening in beautiful northeast Idaho Job

    Physician / Oncology / Idaho / Locum or Permanent / Medical Oncologist opening in beautiful northeast Idaho Job

    Britt Medical Search • Kendrick, Idaho, US
    Full-time
    Seeking BE / BC Medical Oncologist to join our expanding specialty care network.This is an excellent opportunity to practice meaningful medicine in a beautiful rural setting, helping patients stay cl...Show more
    Last updated: 1 day ago • Promoted