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Laboratory Director
Laboratory DirectorALS Limited • USA, Connecticut, Newtown
Laboratory Director

Laboratory Director

ALS Limited • USA, Connecticut, Newtown
1 day ago
Job type
  • Full-time
  • Permanent
Job description

At ALS, we encourage you to dream big.

When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Laboratory Director

Imagine your future with us!

At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world's most complex problems for a safer, healthier world.

About the role :

The Laboratory Manager will be responsible for the sustainable financial and commercial performance of the nominated business. They will be responsible for strategic and business planning and the execution of those plans. The Laboratory Manager will be responsible to ensure the business meets all local federal government compliance and ALS government requirements.

About you : Salary : $80,000

Strategic & Financial Leadership

  • Participate in the development of regional strategy and business planning initiatives.
  • Lead strategic and operational planning for the business unit to support organizational goals.
  • Execute strategic and business plans to achieve financial and operational targets.
  • Align the business with ALS's low-cost product positioning strategy.
  • Achieve budgeted financial performance and ensure sustained, profitable growth.
  • Prepare and manage annual budgets, including oversight of CAPEX and OPEX.
  • Monitor and manage cost controls, labor efficiency, and operational performance.
  • Lead debt collection efforts and optimize cash conversion.
  • Provide final approval on accounts payable activities.
  • Take ownership of business-critical initiatives and drive implementation.

Operational Excellence & Quality Assurance

  • Oversee Environmental Laboratory operations and associated regional service centers.
  • Ensure operational alignment with the ALS purpose : Science. Assurance.
  • Sustainability.

  • Champion ALS's brand promise : Right Solutions, Right Partner.
  • Maintain the integrity of the laboratory's quality management system, ensuring it meets or exceeds standards such as ISO17025 and NELAC.
  • Ensure quality data production and sound analytical methodologies.
  • Review and respond to quality audit results and client complaints with appropriate corrective actions.
  • Ensure compliance with all applicable regulatory, legislative, and ALS policy requirements.
  • Adhere to the ethical and compliance standards of the ALS brand.
  • Client & Market Focus
  • Foster and maintain strong client relationships to drive retention and market share.
  • Ensure timely and high-quality service delivery to all clients.
  • Lead turnaround time performance and continuous client service improvement.
  • Develop and execute client acquisition, sales, marketing, and pricing strategies aligned with business objectives.
  • Manage formal client feedback processes, including Net Promoter Score (NPS) and / or client surveys.
  • Promote ALS's technical leadership and credibility in the marketplace.
  • Build trust with clients and internal stakeholders through consistency, reliability, and innovation.
  • People & Culture Leadership

  • Build trust within the team and lead by example in alignment with ALS values : Safe, Resilient, Curious, Committed, Caring, Honest.
  • Ensure the staff structure and capability meet both current and future business needs.
  • Lead a culture of staff engagement, development, and continuous learning.
  • Develop and implement succession planning strategies.
  • Hold team members accountable for individual and team performance.
  • Ensure direct reports receive appropriate mentoring, training, and development opportunities.
  • Manage performance reviews through a structured Performance
  • Management Review framework.

  • Promote inclusive, diverse, and equitable workforce practices.
  • Ensure the development and maintenance of sound human resources management practices.
  • Sustainability & Corporate Responsibility

  • Support ALS's carbon reduction strategy through operational initiatives.
  • Champion the organization's social responsibility efforts and community engagement goals.
  • Additional Responsibilities

  • Perform other duties as assigned in support of business priorities and organizational success.
  • Required Qualifications :

  • To have an understanding of the company's major HSE policies.
  • To have an understanding of the company's safety & environmental requirements as set out in the safety manual.
  • To ensure that the business is compliant with ALS requirements for Health, Safety and the Environment.
  • To provide the necessary equipment and environment to ensure safety in the laboratory.
  • To report and rectify any compliance concern, unsafe practice or environmental harm.
  • To develop and further improve the safety & sustainability culture within the business unit through strong leadership.
  • To comply with current state OHS legislation.
  • Understanding of HSE precautions necessary while working with samples of unknown hazard.
  • Follow operating procedures, site standards and policies to ensure the safe and efficient operation of the site.
  • Play an active role in the ALS safety program by monitoring unsafe acts and conditions that are observed during day-to-day operations to create a zero-injury work environment.
  • Participate and support HSE initiatives, as required by ALS leadership.
  • Bachelor's degree in science or related field is required.
  • At least 3 years' experience as a Department Manager, Laboratory Supervisor, Laboratory Manager, or Project Manager preferred.
  • Also need to ensure all quality requirements are met as set by ALS and regulatory authorities.
  • Physical Demands :

  • Able to speak and hear clearly while communicating with staff, management, and clients.
  • Dexterity in hands and fingers to operate computer and other equipment.
  • Must have average vision and able to see to read reports.
  • Ability to travel to client locations to promote new business.
  • Proficient in Microsoft Office products, LIMS, and Internet based reference libraries.
  • Possess excellent customer relation skills including the ability to assist sales and marketing with client visits and presentations.
  • The ability to promote staff development and manage conflicts as necessary.
  • Excellent verbal and written communication skills.
  • Routinely lift and / or move up to 50 pounds and occasionally lift and / or move heavier loads with assistance.
  • Must be able to stand, bend, push, pull, stoop and crouch up to 25% of the time while performing the duties of this position.
  • Must be able to work on computer while sitting for up to 8 hours per day.
  • Working at ALS :

    Our people are our most valuable asset and drive our success at ALS. We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you'll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

    Any technical manager of an accredited environmental laboratory engaged in microbiological, biology, chemistry, environmental sciences, physical sciences or engineering with a minimum of sixteen (16) college semester credit hours in general microbiology and biology and at least two (2) years of experience in the environmental analysis of representative analytes for which the laboratory seeks or maintains accreditation. A master's of doctoral degree in one of the above disciplines may be substituted for one (1) year of experience.

    A person with an associate's degree in an appropriate field of the sciences or applied sciences, with a minimum of four (4) college semester credit hours in general microbiology may be the technical manager(s) of a laboratory engaged in microbiological analysis limited to fecal coliform, total coliform, E. coli, and standard plate count. Two (2) years of equivalent ands successful college education, including the microbiology requirement, may be substituted for the associate's degree. In addition, each person shall have one (1) year of experience in microbiology analyses.

    Your benefits include :

  • Structured wage increases
  • Comprehensive benefit package including medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks)
  • Additional vacation days for years of service
  • Business support for education or training after 9 months with the company
  • Learning & development opportunities (unlimited access to e-learnings and more)
  • About ALS :

    ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalized solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.

    Everyone matters :

    ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society.

    ALS is a VEVRAA Federal Contractor.

    EOE AA Minority, Female, Veteran, Individuals with Disabilities

    Click Here to view the EEO is the Law poster

    Click Here to view the FMLA Law poster

    Click Here to view the EPPA Law Poster

    Click Here to view the Pay Transparency Provision

    Click Here to view company E-Verify Participation Poster

    ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.

    Everyone Matters

    ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

    ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.

    Eligibility

    To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

    How to apply

    Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

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    Director Laboratory • USA, Connecticut, Newtown

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