Critical Operations Manager

Critical Operations Manager

THE COMPANY :

STACK INFRASTRUCTURE (STACK) provides a digital infrastructure to scale the worlds most innovative are anaward-winning industry leader in building owning and operating highly efficient cost-effective wholesale colocation and cloud data centers. Each ofournational facilities meets or exceeds the highest industry standards in all operational categories of availability security connectivity and physical resilience.

STACK offers the scale and geographic reach that rapidly growing hyper-scale and enterprise companies need. The world runs on data. Data runs on STACK.

THE POSITION :

STACK is looking for a Critical Operations Manager (COM) to support a local data center campus. As a leader in STACKs Critical Operations team the ACOM must possess an expert level of knowledge and will be responsible for assistingtheCriticalOperations Manager in maintaining the mechanical electrical fire life safety base building and other various internal data center systems. The ACOM will also be focused on the implementation of programs related to Safety Team Availability Communication and Knowledge. The Assistant Critical Operations Manager will report to the Critical Operations Manager. Key areas of responsibility include but are not limited to :

• Lead and implement a standardized culture of always working safely across all STACK data centers.
• Datacenter subject matter expert for electrical mechanical fire life safety and other data center systems.
• Operate monitor maintain and respond to abnormal conditions within the facility.
• Implementing site-level efficiency projects and maintaining overall site design PUE.
• Ensure STACK preventative and predictive maintenance program is executed.
• Training and mentoring of junior staff.
• Manage vendor relationships and service contracts.
• Assist in managing vendor procurement and billing process.
• Site budgeting and forecasting bothCapExandOpEx.
• Create highly detailed technical procedures for maintenance events emergency situations standard site evolutions etc.
• Expert technical review of procedures
• Expert technical review of company standards and policies
• Manage site audits both internal and external
• Adherence to compliance standards
• Manage systems to avoid unplanned customer-impacting outages
• Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency
• Navigate and utilize CMS EPMS and BMS systems.
• Provide day-to-day exceptional customer service and support.
• On-call availability may be required to respond to emergency situations at the data center
• Taking on other duties as required by STACK. Job duties roles and responsibilities are subject to change over time.

THEDETAILS :

MUST-HAVEQUALIFICATIONS :

THISMIGHT BE RIGHT FOR YOU IF :

WHY STACK

Application Deadline : December 3 2025

STACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.

Note to external agencies : We are not accepting any blind submissions or resumes / cvs from recruitment agencies. Any candidates sent to STACK Infrastructure will not be accepted or considered as a submission without a signed agreement in place.

Required Experience :

Manager

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full Time

Experience : years

Vacancy : 1