Senior Sales Admin Assistant
Straight Arrow Products Easton, PA is looking for a highly organized Senior Sales Admin Assistant to support our sales and marketing teams. If you're known for your attention to detail, follow-through, and ability to keep operations running smoothly, we want to hear from you.
As a Department Administrator, you will be a central part of our team, supporting internal operations and ensuring efficient processes. You'll work closely with our managers to organize workflows, maintain accurate records, and support the team's smooth operation.
Day to day you'll :
- Provide administrative support for the sales and marketing teams, including preparing presentations, compiling reports, and maintaining documentation in BC365 (NAV) and Salesforce (CRM).
- Process customer set-up requests and maintain accurate data in CRM and ERP systems.
- Assist the International Sales Department with documentation for shipments, government programs, and customs clearance issues as needed.
- Support the accounting department with collections-related tasks, such as tracking past-due payments.
- Crosstrain and provide backup for order processing, credit memos, sample order requests, donation requests, and .com invoicing. Respond to internal and external inquiries regarding shipment tracking, POs, and department correspondence.
What You Need to Thrive in This Role :
High School Diploma / GED35 years of administrative, customer service, and / or order entry experienceStrong skills in Microsoft Office SuiteExperience with BC365 (NAV) and Salesforce (CRM) preferredExcellent written communication skills, including composing business letters, reports, and presentationsProfessional, patient, confident, and empathetic in interactions with internal teams, customers, and partnersStrong problem-solving skills, ability to multitask, and work independentlyAbout Us :
Founded in 1970, Straight Arrow has grown to be a leading brand in human and equine personal and skin care. Despite worldwide recognition, Straight Arrow has never lost its family-oriented, grassroots mindset dedicated to innovation and customer service. Straight Arrow continues to manufacture all its own products in the USA, consistently meeting a high-performance standard.
What We Offer You :
100% company paid employee medical and vision coverageVoluntary dental and disability coveragesCompany sponsored voluntary life insurance401(k) with company matchHoliday and paid time off (including discretionary paid days off designated by the president)