Trainer / Change Manager

Change Manager / Trainer

A large pharmaceutical company is looking to hire a Change Manager / Trainer. This role will work within the Regulatory Innovation & Information Management (RIIM) Business Process Operations group to help with the transition to the Veeva Submissions application (from Documentum) within the Veeva RIM vault. The initial focus will be on change management and will progress into training development and documentation as we progress through the project phases. This role will be involved in creating, updating, and implementing process documentation, workshop materials, training materials, and end user support materials. This role will provide direct support to workshop facilitators to plan for and capture outcomes of process workshops. The objective of this role will be to ensure a smooth transition for our users to the new system platform by providing support cross functionally. This transition will require a multi-step project to ensure that all aspects of system are functionally operable and achieve business continuity upon implementation. Facilitation of user adoption and providing post go-live support materials is included. This role will involve consistent collaboration with the RIIM team and cross functional critical business partners and IT to review processes and align on tasks to move forward with the project. Responsibilities / Deliverables :

• Transition current process documentation
• Development of training content
• Training and education support
• Working alongside change management leads and providing support to the change strategy
• Workshop support & requirements gathering
• Update of website contents on SharePoint

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Skills and Requirements :