IT Support Specialist (Windows & MAC)

Our client, a leading Retail & Manufacturing organization, is seeking a dedicated IT Support Specialist (Windows & MAC) to join their dynamic team. As an IT Support Specialist, you will be an integral part of the IT department supporting a diverse user base. The ideal candidate will demonstrate excellent communication skills, a proactive attitude, and a strong commitment to customer service, which will align successfully within the organization.

Job Title : IT Support Specialist (Windows & MAC)

IT Support Specialist (Windows & MAC)

Pay $37-40hr

Duration 6months +

Location NYNY

• Onsite

What's the Job?

Provide comprehensive support for Windows and Mac systems, including setup, configuration, and troubleshooting.

Assist with hardware and software issues across the office environment, ensuring minimal downtime.

Collaborate with infrastructure teams to resolve technical problems efficiently and effectively.

Maintain documentation of client interactions, issues, and resolutions to ensure clear communication and knowledge sharing.

Support enterprise applications and tools such as Microsoft Office Suite, SCCM, and other productivity applications.

What's Needed?

Experience supporting both Windows (7, 10) and Mac OS environments, with a focus on troubleshooting and repair.

Knowledge of enterprise tools such as SCCM, Microsoft Entra ID, In Tune, and related deployment and management solutions.

Strong understanding of networking, internet connectivity, virus removal, and security protocols.

Excellent verbal and written communication skills, with the ability to manage client expectations effectively.

Prior experience working in a fast-paced environment supporting a large user base, ideally around 10,000 users.

What's in it for me?

Opportunity to work within a reputable organization supporting a sizable user community.

Engage in a role that fosters professional growth and skill development in a collaborative environment.

Be part of a team that values innovation, customer service, and continuous improvement.

Work in a role that emphasizes diversity, inclusion, and equal opportunity.

Gain experience with leading enterprise tools and technologies in a supportive setting.

Upon completion of waiting period, consultants are eligible for :

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Account

Supplemental Life Insurance

Short Term and Long Term Disability Insurance

Business Travel Insurance

401(k), Plus Match

Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.