Assistant Director of Care Coordination

Care Coordination Assistant Director

Location : Indianapolis, IN preferred (Hybrid for some travel throughout the year into Indianapolis - must be based in Central Indiana for onsite partner engagement as needed)

Hours : Monday-Friday 8-5

Benefits : Health, Dental, and Vision, supplemental insurance, 401k

80 hours of PTO after 90 days

10 paid holidays

Pay : $110,000 / annual

We're looking for a seasoned clinical leader to join our Care Coordination team as an Assistant Director. This role will support daily operations and lead cross-functional initiatives aimed at improving care outcomes for Medicaid members age 60+ as well as moderating work groups to keep maximum engagement and efficiency. You'll work closely with the Care Coordination Director and other leaders across the organization to support compliance, manage interdisciplinary teams, and keep strategic projects moving forward.

This is a great fit for someone who is collaborative, detail-oriented, and passionate about person-centered care-especially in long-term services and supports (LTSS) and home-based care. Looking for someone who is flexible and able to pivot in an ever changing environment.

Key Responsibilities

Serve as a thought partner to the Care Coordination Director; help prioritize and execute department needs

Provide clinical advisement to managers and support change management efforts across the team

Support and sometimes lead cross-functional workgroups to maintain momentum on key initiatives

Monitor and manage escalations, ensuring appropriate clinical and operational follow-up

Act as a secondary business owner for multiple care coordination reports; assist with report interpretation and follow-through

Support audit preparation and ensure compliance with contract and regulatory requirements

Review and enhance desktop procedures for clinical workflows

Facilitate monthly membership reviews to assess staffing needs, case loads, and program capacity

Lead the Community Health Worker (CHW) referral process and oversee workflows in the nursing facility (NF) setting

Moderate focus groups and surface clinical concerns from the field by staying closely connected with Interdisciplinary Care Teams (ICTs) statewide

Required Qualifications

RN Licensure in Indiana (active and in good standing)

Minimum 5 years of clinical experience, preferably in community-based or long-term care settings

Proven leadership or supervisory experience with clinical teams, including staffing oversight

Experience with geriatric populations, behavioral health, substance use disorder (SUD), and LTSS

Strong background in care management, including interdisciplinary care team coordination

Hands-on experience with managed Medicare and / or Medicaid

Previous involvement in program implementation or operational rollouts

Proficiency in Microsoft Outlook, Excel, and Teams

Willingness and ability to travel within Indiana occasionally and be present onsite in Indianapolis as needed

Salary Description

$50-$54