Interpreter, Certified

Job Description

Job Description

Interpreter – Medical and Dental

Job Summary : The Medical and Dental Interpreter will assist non-English speaking patients and families as they receive services within Choptank Community Health System (CCHS). They will be available to answer the phone and convey messages related to the other office staff. Assists Referral Specialist in communicating medical appointments outside of CCHS. Reinforces basic health teaching. This is a nonexempt, full-time position in pay grade 4 with the pay range of $21.08 - $28.45. The Interpreter reports directly to the Practice Manager.

Required Skills / Abilities :

• Working knowledge of automated patient data systems.
• Must be proficient in computer skills.
• Must possess excellent interpersonal skills and communicate effectively.
• Fluent in secondary language and English to provide interpretive services for bilingual clinical visits.
• Ability to effectively communicate in writing in both English and Spanish.
• Excellent communication and interpersonal skills to greet patients and visits in person or over the phone
• Eligible for Certificated Medical Interpreter Course
• Must demonstrate the ability to use office equipment such as computers, printers, telephones, fax machines and copier machines.

Education and Experience :

Working Conditions and Physical Requirements :

Standards of Behavior :

Job Related Competencies :

Commitment to Community :

Choptank Community Health System (CCHS) is committed to creating a safe and open healthcare environment that improves health outcomes and values and respects the unique experiences and perspectives of both patients and staff by :

Duties / Responsibilities :

Consistently builds rapport with patients, gains trust and confidence of patients.

Enters and edits appropriate demographic data on patients accurately via telephone or at time of patient arrival.

Schedules non- English-speaking patients appropriately in practice management system following template guidelines.

Follows CCHS Standards of Behavior

Benefits :

Choptank Community Health is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital or family status, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.