Product Manager II

Product Manager - AI Solutions

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

As a Product Manager - AI Solutions, you will play a pivotal role in driving the development of AI products and solutions within Cencora. You will collaborate with cross-functional teams to define product vision, prioritize features, and deliver innovative AI-enabled tools that meet business needs. In this role, you will lead product discovery, define and document requirements, manage product development cycles with internal and external vendor resources, engage with stakeholders and users to elicit and document requirements, and oversee and / or execute on testing and support. The successful candidate will have a deep knowledge of and passion for AI technology, particularly its application in enterprise environments to drive impactful business outcomes. This position requires an experienced product manager who can work independently with support from the Director AI Product Lead and the broader AI Platforms & Solutions team. This role resides within our Global Data and Technology Services organization (GDATS) and will report to the Director of AI Products within the broader Data, Analytics and AI domain at Cencora.

Primary Duties and Responsibilities :

• Stakeholder Collaboration : Build and maintain strong relationships with business partners, Cencora's AI Platforms & Solutions team, and the broader IT organization to deliver impactful AI solutions.
• Product Discovery & Research : Conduct research / analysis and gather insights to identify and prioritize high-value use cases for AI-enabled tools.
• Product Strategy & Roadmap : Collaborate with the team to define product goals, align with business priorities, and ensure product roadmaps reflect stakeholder needs and team capacity.
• Requirements Definition : Develop detailed product requirements documents (PRDs), write user stories, and create functional specifications to guide the development of AI-driven business solutions.
• Testing & Validation : Oversee the creation of test plans, perform system integration testing, validate test results, and address any issues during testing phases.
• User Engagement : Work closely with end users to optimize product adoption, provide training, and offer support for prompt engineering and tool usage.
• Problem Solving : Analyze user feedback and performance metrics to identify areas for improvement and prioritize enhancements. Investigate issues and develop actionable recommendations for resolution.
• Team Collaboration : Meet regularly with development teams to gather status updates, identify obstacles, and take ownership of clearing blockers.
• Technology Alignment : Ensure product solutions align with business needs and the responsible use of AI, leveraging a deep understanding of AI capabilities and limitations.
• Knowledge Sharing : Coach and mentor less experienced team members, sharing best practices and knowledge of AI technology and product management processes.

Experience and Educational Requirements :

Minimum Skills, Knowledge, and Ability Requirements :

In collaboration with the Director, AI Products and broader AI Platforms & Solutions team, this role focuses on building relationships with stakeholders across the business, understanding their current use of or need for LLM-enabled tools and agents, and creating new solutions and capabilities to meet their needs. By leveraging knowledge of the latest AI implementation patterns and industry trends in enterprise AI application, and focusing on Cencora business value drivers... this role will help drive efficiencies at Cencora by using AI in cutting edge ways.

What Cencora offers :

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Salary Range

Equal Employment Opportunity :

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.