Papé DW, Inc. in is hiring : Service Writer / Advisor in Newark

SERVICE WRITER / ADVISOR : Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing priorities and balance several projects at once? If so, we want to hear from you! Ditch Witch West, the premier capital equipment dealer in the West, is looking for a Service Writer to join their team.

At Pape', you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!

WHAT YOU'LL DO

As our Service Writer, you will ensure that all service department work orders are opened, maintained, proofed, and closed in the most efficient way possible, all while ensuring you provide an excellent experience for our customers. Every day you will enter and review service and warranty work orders, assist in shop workflow, check-in equipment for repair, pull parts for technicians, help technicians prepare equipment for sales and assist customers.

To thrive in this role, you must love working in a team, be customer service focused, and have a winning attitude.

WHAT YOU NEED :

• Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.
• Excellent customer relations and communication skills.
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Mechanical aptitude is a plus.

Compensation : $27.20-39.44 / hr (Depending on Experience)

Why work for Pape' :

The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities\u003cbr\u003e

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the \u003ca href=\u0027https : / / www.eeoc.gov / poster\u0027 target=\u0027_blank\u0027\u003eKnow Your Rights\u003c / a\u003e notice from the Department of Labor.

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