Part-Time Polo Lounge Busperson

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Part-Time Polo Lounge Busperson you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Part-Time Polo Lounge Busperson at The Beverly Hills Hotel, here are just some of the great benefits you will receive:

• Complimentary stays with breakfast included in all 10 Dorchester Collection hotels – stay once a year at each hotel!

• 50% off at bars and restaurants within all of our Dorchester Collection hotels

• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)

• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala

• Free Meals on Duty

• Exclusive Access to a discount platform featuring 1000s of retailers

As a Part-Time Polo Lounge Busperson at The Beverly Hills Hotel, your compensation will be $25.50 per hour.

What you'll do

You’ll love what you do and take pride in delighting our guests:

A day in the life of our Busperson… it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Busser accomplish would be lengthy but the list below is essential to know.

• Our Busperson are responsible for tabletop maintenance stock and maintain cleanliness of service stations to include supplies, condiments, clean linens, silverware, glassware, dishes, ice during their day. This will include cleaning and polishing all service supplies all to ensure our guests receives nothing but the best experience.

• Sometimes our guests have special requests involving making coffee and iced tea, refill water, and even special occasions. Most of these requests are fulfilled by our Busperson.

• Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Busperson are relied upon to report these and work with several other positions to correct.

• Communication is what keeps our departments running perfectly. Our Busperson must communicate with other departments and extended hotel team in order to ensure the alignment remains.

The items shared are essential. However, to ensure consistency, our Busser are provided with specifics on how we care for their department and our hotel. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, talk or hear; and taste or smell. The employee frequently is required to walk and stoop, kneel or crouch. Ability to stand for long periods (more than 8 hours). The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

What you'll bring

• All of our employees are ambassadors of our Vision, Values and culture. Our Polo Lounge Busperson do this with all they do.

• You’ll bring your unique personality and passion to the role and the team.

• You have a talent and commitment to service excellence and creativity.

• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.

• English is the primary language used in our hotel. You can comfortably communicate in this language.

• Attention to detail is critical for this role.

• We pride in nurturing an environment where Working Together is a must. Our Polo Lounge Busperson are our biggest champions of this.

• Our hotels operate nonstop, this require flexibility from everyone on the team.