Day to Day Responsibilities :

In this role, our representatives are responsible for the billing, reconciliation, and issue / inquiry resolution of individual policies. The representatives are responsible to ensure that bills are released timely and accurately to our active members. This position involves working on various reports related to billing functions and ensuring that all processing work is done accurately and completed within required service level agreements.

Assigned book of business and have an assigned number of accounts. Recons, custom bills, write offs, refunds, corp recovery. External group contacts, LG group, contact with group contacts, delinquency outreach. Dedicated phone for group. people are assigned to the phones - times a month, and it is rotation.

Based on the subscribers, can be between - for each group. Small group and large group that is split and this position will be for Lg group.

We are looking for someone who is self-motivated, reliable, follows directions and documented processes, as well as a team player.

Required Skills (top non-negotiables) :

Multitask

Following documented processes

Self-motivated

Preferred Skills (nice to have)

Billing

Accounts receivable

Accounting