Account Specialist, Tax

Account Specialist

The Account Specialist is primarily focused on leading the renewal for existing accounts during the renewal window. The account specialist will have strong relationships with our customer success and sales teams to help ensure a great experience for our clients while mitigating risk. Responsibilities include owning the end-to-end renewal process for a portfolio of customers, managing quoting, contract execution, and renewal forecasting, identifying and executing low-complexity upsell and cross-sell opportunities, responding to inbound commercial inquiries, and collaborating with cross-functional teams.

Daily activities include renewal management, commercial execution, cross-functional collaboration, data and forecasting, and customer communication. Key metrics include the percentage of contracts successfully renewed, revenue generated from upsell and cross-sell opportunities, and customer retention. The ideal candidate will have a bachelor's degree in business, marketing, or a related field, with 2+ years in account management, renewals, inside sales, or customer-facing roles, preferably in a SaaS or recurring revenue environment. Skills include strong commercial acumen, negotiation skills, excellent communication, relationship management, organization, attention to detail, proficiency in CRM and quoting tools, and the ability to work cross-functionally and manage multiple priorities.

What's in it for you? Flexibility & work-life balance, career development and growth, industry competitive benefits, culture, social impact, and making a real-world impact. Thomson Reuters offers a comprehensive benefits package, including health, dental, vision, disability, and life insurance programs, a competitive 401k plan with company match, market leading work life benefits, and additional benefits such as optional hospital, accident and sickness insurance, Flexible Spending and Health Savings Accounts, fitness reimbursement, access to Employee Assistance Program, Group Legal Identity Theft Protection benefit, access to 529 Plan, commuter benefits, Adoption & Surrogacy Assistance, Tuition Reimbursement, and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range for this role is $77,000 - $143,000, inclusive of both base pay and any target sales incentive.

About Us : Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex / gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.