Relationship Banker
Bravera Bank has a position opening for a full-time Relationship Banker in Billings, MT at our Billings Heights location. Bravera is an employee- and director-owned company that is committed to helping our employees forge a new path in their career. We work together to drive continuous improvement which enhances the customer experience and keeps our organization moving forward. At Bravera, we're looking for friendly and enthusiastic individuals who will focus on serving our customers and community. A successful Relationship Banker will quickly process customer transactions in an accurate and friendly fashion and present Bravera positively and professionally, while building strong relationships with customers and helping them fulfill their financial goals through referrals to other departments within Bravera.
Measures of Success :
- Offer exceptional customer service
- Become a trusted advisor by effectively communicating and listening to customers
Primary Duties and Responsibilities :
Assist customers with accurate processing of their transactions while providing quality customer serviceProcess commercial and personal deposits, credit card payments / cash advances, savings bonds, cashiers checks, check orders, telephone transfer requests and Tax & Treasury depositsAccuracy in handling, maintaining and monitoring cash drawerBalance and verify adequate levels of cash in the vaultOpen and maintain deposit accounts, Internet banking, Debit / ATM cards, wire transfers, address change requests and IRA accountsCross-sell all bank products and servicesKnow and follow current banking policies and regulations relating to the deposit and withdrawal of fundsMonitor and verify internal control processes and procedures relating to the Teller areaOpen and follow safe deposit box proceduresCustomer problem resolutionQualifications :
High School Diploma or equivalent with 1-2 years of post-secondary education preferred1-3 years of banking experience or customer service experienceAbility to be an independent thinkerLocation : Billings, MT - Billings Heights location
Benefits :
Competitive and rewarding compensation packageRetirement plan with company matchHealth insurancePaid holidaysPaid time off (PTO)Paid community volunteer timeStock opportunitiesTraining opportunitiesTuition reimbursementOur Values :
Give and earn trustLearn, teach and mentorCollaborate and innovateEqual Opportunity Employer / Protected Veterans / Individuals with Disabilities