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Technical Alignment Manager - Managed Services
Technical Alignment Manager - Managed ServicesBowman Williams • Los Angeles, CA, US
No longer accepting applications
Technical Alignment Manager - Managed Services

Technical Alignment Manager - Managed Services

Bowman Williams • Los Angeles, CA, US
4 days ago
Job type
  • Full-time
Job description

Technical Alignment Manager - Managed Services

3 days ago Be among the first 25 applicants

Base pay range : $120,000.00 / yr - $140,000.00 / yr

Additional compensation : Annual Bonus and Sign-on bonus

Schedule : Monday–Friday, HQ-based with limited client site visits

Company : MSP / MSSP in Downtown LA

What You'll Do :

  • Manage ~10–20 client accounts, leading QBRs, roadmaps, lifecycle planning, and security posture reviews
  • Drive adoption of cloud, security, backup, and compliance standards (M365 / Azure, MFA, EDR, SOC / SIEM)
  • Identify opportunities for add-ons, projects, and upsells; collaborate with Sales / PS for delivery
  • Handle limited escalations and triage, mentoring PS / Infra teams and translating business needs into technical solutions
  • Maintain accurate documentation, SOPs, and strategic plans for clients

What You Bring :

  • MSP experience as a TAM, vCIO, or consultative engineer
  • Strong knowledge of Microsoft 365 / Azure, identity, networking, backup / DR, and security / compliance tools
  • Experience delivering QBRs, roadmaps, and project budgets
  • Excellent communication and executive presence, with a consultative, proactive approach
  • Familiarity with PSA / RMM tools like Autotask and Datto RMM; experience with regulated clients a plus
  • Must live within ~45 minutes of Downtown LA
  • Benefits : 401(k) with 3–5% match, Paid time off + 12–13 holidays, Performance bonuses, Career growth and leadership opportunities

    Medical insurance | Vision insurance | 401(k) | Paid maternity leave | Paid paternity leave | Disability insurance

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