Remote Customer Support & Operations Coordinator

Job Title : Customer Support & Operations Coordinator

This is a remote position. Join a fast-growing, boundary-pushing startup that's reinventing the global golf experience! Work remotely as a Customer Support & Operations Coordinator in EU, UAE, or UK hours and become part of a passionate, high-performing team that's shaping the future of golf worldwide. In this role, you'll be the go-to for customers, helping them book unforgettable experiences, while supporting our sales and leadership teams with research, insights, and operational magic that keeps our startup running smoothly.

Key Responsibilities :

• Deliver exceptional customer service by resolving booking and customer queries promptly
• Manage online chat to answer questions and boost sales conversions
• Document processes, solutions, and insights into a shared knowledgebase
• Conduct research on potential clients to support the sales team with lead generation
• Provide assistance to senior leadership, including the CEO, VP of Operations, Head of Sales, and Head of Finance

Requirements :

Benefits :

All shortlisted candidates will be contacted for interviews. Please note that if you opt out of communications, we will be unable to update you about your job applications.