Insurance Counselor II
- Full-time
A company is looking for a Centralized Insurance Counselor II (remote).
Key Responsibilities
Conducts telephonic patient insurance education and communicates opportunities to improve patients' insurance status
Provides information on insurance coverage and financial assistance programs while ensuring high customer service levels
Acts as a liaison to resolve patient insurance issues and maintains relationships with field partners for seamless support
Required Qualifications, Training, and Education
High School Diploma or equivalent required
Minimum of one (1) year experience with Medicare, Medicaid, and commercial insurance plans preferred
Minimum of one (1) year experience in a healthcare organization preferred
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required
Bilingual / Spanish Speaking required
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Counselor Ii • Raleigh, North Carolina, United States