Network Operations Center (NOC) Manager

Network Operations Center (NOC) Manager

A career as a Network Operations Center (NOC) Manager at GDIT means owning your opportunity to help support and advance our customer's mission. At GDIT program management is leading every aspect of what we provide to the customer and we're constantly evolving our approach to meeting our clients' biggest challenges.

A Network Operations Center Manager provides operational leadership and oversight of execution of the 24x7x365 Network Operation Center (NOC) supporting the network operations of multiple Air Force and Space Force bases globally. The NOC Manager will manage and direct the NOC team performing the day-to-day operations and administration of network monitoring systems, identifying and reporting incidents, resolving and tracking incidents to maintain system availability and optimal network performance. This role is responsible for the managerial and technical oversight of NOC activities including workforce direction, processes, and reporting. This role manages NOC services and budget to support optimized performance to meet or exceed contractual Service Level Agreements (SLAs).

How a Network Operations Center Manager Makes an Impact :

• Oversees a 24 / 7 NOC team consisting of system engineers, system admins, cyber security analysts, network engineers and network admins. Provides support to manages bases' network operation and maintenance teams.
• Oversee and report operational network statistics including KPIs, SLAs, QoS, and EOL configuration management items.
• Plans NOC enhancements and supports the procurement process of NOC services and equipment.
• Ensures coordination of Tier 2 and Tier 3 support with co-located Network Integration team and engineers.
• Manage risks and resolve issues that affect change scope, schedule, and quality.
• Participates in operational briefings and meetings to provide situational awareness and status for network monitoring, compliance, and liaison capability.

What You'll Need to Succeed :

Preferred Skills :

GDIT IS YOUR PLACE : 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays

The likely salary range for this position is $144,410 - $195,378. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours : 40

Travel Required : Less than 10%

Telecommuting Options : Onsite

Work Location : USA OK Oklahoma City

Additional Work Locations :

Total Rewards at GDIT : Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work / life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.