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General Manager Villas at Doral

General Manager Villas at Doral

Marriott Vacations WorldwideMiami Beach, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Opportunity in Miami Beach, FL

Relocation Benefits Available

Job Summary

Functions as the primary strategic business leader of a size B property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensures the objectives and goals of company and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents brand values in all leadership actions.

Candidate Profile

Education and Experience

Required Minimum :

  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, finance and accounting, or related professional area.

OR

  • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, finance and accounting, or related professional area.
  • Preferred :

  • General Manager experience in limited or full service property.
  • Ability and willingness to work flexible hours including weekends, holidays and late nights.
  • Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
  • Job Specific Tasks

    Business Strategy Development

    Business Strategy Execution

    Sales and Marketing

    Talent Management and Organizational Capability

    Brand Champion

    Business Information Analysis

    Employee and Labor Relations

    Revenue Management

    Owner Relations

    Customer and Public Relations Management

    Company / Brand Policy, Procedures, and Standards Compliance

    Management Competencies

    Leadership

  • Professional Demeanor - Conveying an image that is consistent with the Marriott's values; demonstrating the qualities, traits, and demeanor (excluding intelligence, competence, or special talents) that command leadership respect; leads with high integrity.
  • Problem Solving and Decision Making - Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
  • Communication - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods. Strong public presentation skills.
  • Creativity and Innovation : Forward thinking with the ability to come up with unusual or clever ideas about products, services or work situations; challenges the status quo, developing and trying different and novel ways to deal with work problems and opportunities.
  • Adaptability - Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
  • Managing Execution

  • Planning and Organizing - Gathering information and resources required to set a plan of action for self and / or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
  • Driving for Results - Setting high standards of performance for self and / or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and / or others toward the accomplishment goals; proactively taking action and going beyond what is required
  • Building and Contributing to Teams - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
  • Building Relationships

  • Coworker Relationships - Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
  • Customer Relationships - Developing and sustaining relationships based on an understanding of customer needs and actions consistent with Marriott's Spirit to Serve.
  • Locally Engaged - Personally connected with local community, venues, special events, history, and culture; able to build networks with local public officials, corporate executives, and companies or organizations and leverage those connections to further business interests; effectively represents the property and Marriott brand to media and in public forums.
  • Fostering Inclusion - Supporting employees with diverse styles, abilities, motivations, and / or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all employees are given the opportunity to contribute to their full potential.
  • Generating Talent and Organizational Capability

  • Talent Management - Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
  • Organizational Capability - Evaluating and adapting the structure of organizational units, jobs, and work processes to best fit the needs and / or support the goals of an organizational unit.
  • Learning and Applying Personal Expertise

  • Applied Learning - Seeking and making the most of learning opportunities to improve performance of self and / or others.
  • Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
  • Brand Engagement : Knowledge of Marriott Hotels & Resorts and JW brand strategies, business plans, brand positioning, customer psychographics; shares value system and can personally relate with target guest profile.
  • General Property Operations - Knowledge of the operating principles and practices of all brand / property-specific functions to support successful operations of the overall property (e.g., Engineering / Maintenance, Event Management, Finance and Accounting, Human Resources, Legal / Contracting, Food and Beverage, Guest Services / Front Desk, Sales & Marketing, Security / Loss Prevention, Retail / Gift Shops, Spa, and Recreation / Health Club).
  • Business Acumen - Understanding and utilizing business information (e.g., data used in the Marriott Balanced Scorecard related to Employee Engagement, Guest Satisfaction, and Property Financial Performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges
  • Applied Business Knowledge - Evaluates market conditions, organizational objectives, and important aspects of the business to accurately diagnose market opportunities and threats; anticipates opportunities and threats, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
  • Management of Capital Resources - Determines the appropriate allocation of money used to accomplish work goals, and submits expenses according to guidelines; appropriately utilizes and maintains equipment, facilities, and materials needed to perform work activities.
  • Administration and Management - Understands and applies the business and management information involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
  • Sales and Marketing : Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Revenue Management : Knowledge of total property revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).
  • Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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