Talent.com
Field Franchise Partner Consultant - Virginia
Field Franchise Partner Consultant - VirginiaCrumbl • Richmond, VA, US
Field Franchise Partner Consultant - Virginia

Field Franchise Partner Consultant - Virginia

Crumbl • Richmond, VA, US
17 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

The purpose of this role is to ensure the success of assigned Franchise Partners by acting as a trusted advisor, consulting on profitability, marketing, and operational excellence.

This role will be based in Virginia only.

Responsibilities

Trusted Advisor to Franchise Partner

  • Establish a strong, trusted advisor relationship with Franchise Partners through leadership training, on-site store visits, and frequent communication
  • Act as a liaison between the Franchise Partner and Crumbl HQ to balance stakeholder interests and recommend solutions
  • Facilitate Franchise Partner networking by connecting those with similar challenges and interests through roundtable discussions and a strong understanding of the market and region
  • Use Franchise Partner leadership training to promote a positive Crew culture
  • Document every interaction with Franchise Partners
  • Address franchise partner engagement by escalating feedback and documenting results

Consult on Business Success and Profitability

  • Develop reports and actionable recommendations tailored to individual store business needs by using sales data, comparison statistics, and analysis.
  • Work with Franchise Partners to create short and long-term business goals
  • Review profit and loss statements to identify profit goals and opportunities
  • Frequently perform root-cause analyses and provide recommendations for business growth
  • Conduct local market research to aid in increasing sales through marketing initiatives and community involvement
  • Develop marketing strategies based on market research and Franchise Partner interest
  • Support Operational Excellence

  • Develop a thorough understanding of Crumbl’s operational KPIs and the why behind them including policies and procedures
  • Educate and offer strategic advice on the 3 C’s of Crumbl (Cookie Quality, Cleanliness, and Customer Experience)
  • Seek every opportunity to encourage operational excellence
  • Applaud operational excellence with awards and recognition
  • Review operational metrics set by HQ, which could include, but is not limited to : ticket times, cookie quality, sold-out time, service availability, and customer reviews to identify strengths and weaknesses; coach on operational best practices.
  • Review operational dashboards for the market region to better understand opportunities for each store and recommend best practices to reach strategic goals for Franchise Partners.
  • Qualifications

    Minimum Qualifications

  • Bachelor’s degree with emphasis in Business, Marketing, or Accounting or equivalent proven experience
  • Proven track record of running a successful business
  • Strong financial literacy skills
  • Excellent communication skills, both written and verbal (ability to convey complex ideas clearly and using simple language)
  • Proficient in Microsoft Office and Google Workspace
  • Strong emotional intelligence
  • Ability to conduct crucial conversations
  • Ability to balance the interests of both HQ and Franchise Partners, though sometimes conflicting
  • Ability to work in a fast paced environment with little to no supervision
  • Basic Knowledge of food safety practices
  • Valid U.S. Driver’s License
  • Access to reliable transportation
  • Preferred Qualifications

  • Previous consulting or coaching experience
  • Previous multi-unit management experience
  • Previous business financial experience
  • Advanced knowledge of food safety practices
  • Masters degree in business related field
  • Working Conditions

  • This position is based in the market where the employee will be consulting with travel about 50% of the time. The expectations may change with business needs. 25% of the time will be focused on administrative tasks by participating in team calls, identifying priorities, planning travel, sending follow up communications to franchise partners, etc. 75% of the time will be focused on field tasks by visiting bakeries, traveling, conducting business reviews, etc.
  • Benefits & Perks

  • Medical, dental, and vision benefits
  • 15 days PTO / year
  • 10 paid holidays
  • Paid parental leave
  • Personal phone bill reimbursement
  • Gym reimbursement
  • Corporate DoorDash® DashPass membership
  • Regular company and team activities
  • 401k with competitive matching contribution plan
  • Excellent opportunities for career growth
  • Work in a hyper-growth company
  • Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.

    Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.

    Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!

    Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

    Recruitment Agencies : Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

    Create a job alert for this search

    Partner Consultant • Richmond, VA, US

    Related jobs
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border Protection • Potomac Mills, VA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 2 days ago • Promoted
    Outside Insurance Sales Consultant

    Outside Insurance Sales Consultant

    Allstate • Virginia, VA, US
    Full-time
    At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ...Show more
    Last updated: 1 hour ago • Promoted • New!
    HR Business Partner (Associate Director level)

    HR Business Partner (Associate Director level)

    EAB • Richmond, VA, United States
    Full-time
    At EAB, our mission is to make education smarter and our communities stronger.We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class...Show more
    Last updated: 30+ days ago • Promoted
    Franchise Business Consultant

    Franchise Business Consultant

    Empower Brands • Richmond, VA, US
    Full-time
    We are seeking a Franchise Business Consultant who will partner with franchise owners to help them grow, scale, and succeed. This role will focus on supporting owners as they ramp up their businesse...Show more
    Last updated: 30+ days ago • Promoted
    HR Business Partner (HYBRID - Richmond, VA OR Columbia, MD ONLY!)

    HR Business Partner (HYBRID - Richmond, VA OR Columbia, MD ONLY!)

    Atlantic Union Bank • Glen Allen, VA, United States
    Full-time
    The HR Business Partner (HRBP) position is responsible for aligning business objectives and strategy with teammates and management in designated lines of business and to advance and support the Ban...Show more
    Last updated: 30+ days ago • Promoted
    Consumer Affairs Representative ll (French Speaking)

    Consumer Affairs Representative ll (French Speaking)

    Hamilton Beach Brands Inc • Glen Allen, VA, United States
    Full-time
    Consumer Affairs Representative ll (French) - Southern Pines, North Carolina or Richmond, VA.We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 y...Show more
    Last updated: 30+ days ago • Promoted
    Floral Customer Service Representative (Part-Time)

    Floral Customer Service Representative (Part-Time)

    Cross Creek Nursery • Chesterfield, VA, United States
    Part-time
    Schedule : 2-3 days per week, 8 : 00 AM - 5 : 00 PM.Availability : Must be available to work Saturdays.Note : Additional hours required during major floral holidays (Christmas, Valentine's Day, Mother's D...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Marketing Consultant I (HYBRID - Richmond, VA Only)

    Marketing Consultant I (HYBRID - Richmond, VA Only)

    Atlantic Union Bank • Glen Allen, VA, United States
    Full-time
    This position is responsible for bank advertising and merchandising support for Atlantic Union's lines of businesses to include Consumer, HR, Facilities, and all back-office marketing support.Partn...Show more
    Last updated: 15 days ago • Promoted
    Customer Service Associate

    Customer Service Associate

    Wawa, Inc. • Tappahannock, VA, US
    Full-time
    We believe we can make life a little better every day – one smile, hoagie, or experience at a time.And there’s one secret ingredient that truly sets Wawa apart : Our Associates.At Wawa, ...Show more
    Last updated: 30+ days ago • Promoted
    Local or Travel MRI Tech

    Local or Travel MRI Tech

    Titan Medical Group • Charles City, VA, Charles, VA; Virginia, United States
    Full-time
    WHEN YOU WORK FOR US, WE WORK FOR YOU With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service.From the moment you...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Principal Auditor - Global Payment Network

    Principal Auditor - Global Payment Network

    Capital One • Petersburg, VA, US
    Full-time +1
    Principal Auditor - Global Payment Network.Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization’s ...Show more
    Last updated: 14 days ago • Promoted
    Associate Director- Equipment Finance Capital Markets (Remote)

    Associate Director- Equipment Finance Capital Markets (Remote)

    Atlantic Union Bank • Richmond, VA, United States
    Remote
    Full-time
    The Associate Director (the "Associate Director") acts as a vital teammate to the Managing Director of Capital Markets to : identify, develop and strengthen relationships among the Bank's peer banki...Show more
    Last updated: 30+ days ago • Promoted
    Leasing Consultant

    Leasing Consultant

    Donaldson • Chester, VA, US
    Full-time
    Are you customer-focused, goal-oriented, and passionate about helping people? Do you thrive in a fast-paced environment? If so, Donaldson, a leader in the multi-family property management industry,...Show more
    Last updated: 30+ days ago • Promoted
    Director, Insights on Risks, Issues, and Strategy (IRIS) - Enterprise Services Risk

    Director, Insights on Risks, Issues, and Strategy (IRIS) - Enterprise Services Risk

    Capital One • Petersburg, VA, US
    Full-time +1
    Director, Insights on Risks, Issues, and Strategy (IRIS) - Enterprise Services Risk.The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collabo...Show more
    Last updated: 1 hour ago • Promoted • New!
    Business Development Manager, Personal Lines

    Business Development Manager, Personal Lines

    Chubb • Glen Allen, VA, US
    Full-time
    Chubb Personal Risk Services offers an array of property and casualty insurance products for individuals and families with fine homes and possessions. Our clients include many of the most affluent f...Show more
    Last updated: 30+ days ago • Promoted
    Travel - MRI Tech

    Travel - MRI Tech

    Titan Medical Group • Thornburg, VA, US
    Full-time
    WHEN YOU WORK FOR US, WE WORK FOR YOU With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service.From the moment you...Show more
    Last updated: 1 day ago • Promoted
    Director, Technology (Portfolio Operations)

    Director, Technology (Portfolio Operations)

    Capital One • Petersburg, VA, US
    Full-time +1
    Director, Technology (Portfolio Operations).The ideal candidate will work with senior leaders to deliver results across a broad portfolio of initiatives and is comfortable thinking strategically an...Show more
    Last updated: 20 days ago • Promoted
    Grubhub Driver - Williamsburg, VA - Fast Cash, Flexible Work!

    Grubhub Driver - Williamsburg, VA - Fast Cash, Flexible Work!

    GrubHub • Barhamsville, VA, US
    Full-time
    Earn big and work on your own time and terms as a Grubhub delivery partner! Grubhub is looking for drivers and bikers like you to hit the road quick and start delivering from restaurants, liquor st...Show more
    Last updated: 21 days ago • Promoted