Housing Coordinator

SUMMARY:

Greets potential and existing tenants at the housing office shows apartments. Assists Housing Manager in ensuring condition of the premises.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist Housing Manager in inspecting condition of premises and walking property daily.
• Arranging for necessary maintenance if unable to attend to the needs themselves. (i.e. cleanliness of indoor common areas including restrooms, windows, hard floors, carpeting; of outdoor common areas including loose trash and dog waste, etc.)
• Coordinate and arrange for facility maintenance, with inside and outside vendors, i.e. engineering, pest control, turnaround service, trash disposal, eviction services, etc. Complete work orders as needed.
• Inspect vacant units as tenants depart as well as prepare to move in determining condition of unit.
• Prepare and maintain maintenance logs and reports.
• Post notices on tenant doors regarding rules, (i.e. outside storage, barbeque grill placement, feeding of pigeons, etc.)
• In absence of Housing Manager, provide information and assistance to potential and existing tenants; discusses size and layout of rooms, available facilities, and services available.
• Ensures the Community is maintained in a safe, neat and clean manner.
• Must have a basic understanding of how plumbing, HVAC and electrical systems operate.
• Address light maintenance tasks such as changing light bulbs, plumbing fixture repair/replacement, and other minor repairs as needed.
• Replace broken fixtures, tiles, or basic hardware as needed.
• Re-inspect properties after maintenance or corrective actions have been completed.
• Respond to tenant complaints about maintenance issues or safety concerns promptly.
• Work closely with maintenance teams, property managers, and contractors to address identified issues efficiently.
• Assist residents in the coordination of Community activities.

SUPERVISORY RESPONSIBILITIES

N/A

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.

EDUCATION and/or EXPERIENCE

• Minimum of 1-3 years’ experience in building trades, repair and replacement maintenance or handiwork.
• Knowledge of plumbing, electricity, HVAC and carpentry trades.
• Must know plumbing, electrical and HVAC terminology and be able to recognize and identify various parts of each system.
• High School diploma or equivalency preferred. Technical background from university or vocational sources a plus.
• Computer experience and the ability to accurately type 25 wpm are required.
• Ability to read and comprehend and carry out simple instructions.
• Ability to effectively communicate via telephone, written media or in person.
• Ability to add, subtract, multiply and divide in all units of measure.
• Familiarity with popular office machines and software, i.e. computer, fax, copier etc.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Drive License

LANGUAGE SKILLS

Must be able to effectively communicate in English, bilingual Spanish preferred.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COMPUTER SKILLS

Must have Microsoft Office experience (must be very proficient with excel) and basic computer skills.

The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.