Digital Marketing Manager

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

About Our Company

The LINE, The Ned (US), and Saguaro Hotels is a subsidiary of Soho House & Co Inc. As a leading hospitality management group, we develop and operate a diverse portfolio of hotels, restaurants, and private membership clubs across the U.S. Our properties celebrate emerging talent in design, culinary arts, and cultural innovation each one thoughtfully created to reflect its local surroundings and spirit. We craft spaces that invite collaboration, foster creativity, and inspire meaningful travel and connection.

Job Overview

We are looking for a dynamic Digital Marketing Manager to join our growing Corporate Marketing team in Los Angeles. This role is a highly organized, forward-thinking self-starter with a high level of expertise in planning, executing, and measuring digital marketing initiatives.

Reporting into the Head of Marketing and working closely with teams across our portfolio of distinctive hospitality brands : The LINE Hotels, The Ned US, and Saguaro Palm Springs. The Digital Marketing Manager will be primarily responsible for managing our company websites, email communications and digital marketing strategies. The ideal candidate is highly organized, and detail oriented with an ability to think and plan strategically in collaboration with others.

Essential Functions & Responsibilities :

• Manage, update and audit all websites for The LINE Hotels, The Ned (US), and Saguaro Palm Springs
• Manage the design, development and deployment of all marketing campaigns and email communications. Use personalized and dynamic content to increase performance
• Manage digital marketing agency relationship to ensure success of Google AdWords, Social Media Advertising and PPC campaigns. Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs)
• Collaborate with our digital agency partner to review and identify SEO opportunities for implementing brand-relevant content.
• Collaborate with property Brand Experience Managers in planning marketing campaigns and developing special offers to ensure a consistent and compelling experience and drive. revenue across all media channels
• Maintain brand consistency and exceptional quality standards across all guest-facing content
• Assist in developing content needed for editorial calendar and digital communication plans
• Manage third party digital sites (OTAs, OpenTable, Yelp) and the representation of our brands on their platforms
• Evaluate emerging marketing technologies and provide thought leadership and perspective for adoption where appropriate
• Maintain existing regular monthly and yearly analytics reports, and develop new reports as needs arise.
• Develop and analyze performance reports to deliver actionable insights and communicate key findings and recommendations across the organization.

Qualifications & Keys to Success

• BS / MS degree in Marketing or related field preferred
• 3+ years in digital performance marketing, with a focus on conversion / revenue
• Experience in Hotel Marketing with systems including Saber / Synxis, CRS, Cendyn / Revinate and CRM
• Proficient knowledge of WordPress, MS Office, Adobe Creative Suite, Google Suite and Google Analytics. Experience in Airtable is a plus
• Experience in managing marketing agencies and working with lifestyle brands
• Proven success managing high-performing websites
• Detail-oriented with strong organizational skills and proven ability to manage and prioritize multiple workstreams in fast-paced environments
• Strong written and verbal communication skills
• Guest service mindset and collaborative attitude
• Based in Los Angeles and willing to travel via airplane

Compensation & Benefits

• We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
• We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

Working Conditions / Environment

1. The noise level in the work environment is usually moderate.

2. The person having this responsibility may have to lift up to 20lbs on an occasional basis.

3. The person having this position may have to sit for eight (8) hours, stand and / or walk, push, kneel, bend, balance, squat, reach and stretch for one (1) hour per day.

4. The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Flexible work from home options available.