Talent.com
Assistant General Manager at Fairfield Inn Winston Salem Downtown

Assistant General Manager at Fairfield Inn Winston Salem Downtown

Summit Hospitality GroupWinston Salem, NC, US
1 day ago
Job type
  • Full-time
Job description

Assistant General Manager Job Description

SUMMIT HOSPITALITY GROUP : ASSISTANT GENERAL MANAGER JOB DESCRIPTION

SUMMARY : The Operations Manager for the Hotel Division of Summit Hospitality Group has leadership responsibility for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Operations Manager will possess strong communication and people skills and a sense of urgency for resolving guest problems and issues with a friendly manner and ensure that appropriate action(s) are taken to guarantee guest satisfaction. This is a very visible position for which adherence to corporate policies and procedures as well as Franchise Brand standards, is paramount.

PREREQUISITES / QUALIFICATIONS :

  • A minimum of 2-5 years of experience with name-brand hotel / restaurant companies
  • 2-5 years of progressive management experience preferred
  • Service-oriented style with professional presentation and interpersonal skills
  • Hotel / Hospitality degree is an asset
  • Clear concise, written and verbal communication skills (English)
  • Proficient in Microsoft & Excel
  • High energy, entrepreneurial spirit, motivational leader.
  • Interest in career progression in hotel / hospitality management roles

WORK ENVIRONMENT :

  • Flexible work schedule
  • Able to lift 25 lbs.
  • Valid Driver's License
  • Sitting, standing, and moving for extended periods of time
  • BENEFITS :

  • Personal time / Vacation time
  • Insurance benefits
  • Quarterly Bonuses
  • Hotel Discounts
  • Summit Hospitality Group is an Equal Opportunity Employer.

    Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.

    DUTIES & RESPONSIBILITIES :

  • The expectations of this position require a 50 hour work week, which includes weekends / evenings (Saturday and / or Sunday). Hours beyond 50 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt
  • Responsible for short and long term planning and management of the hotel's Front Office operations
  • Develop and recommend the budget, labor costs plans in collaboration with the AGM & GM of the hotel
  • Strict adherence to the approved budget for the hotel operations
  • Ensure proper staffing levels for customer service goals
  • Maintain guest room inventory
  • Coach and counsel employees to reflect Corporate and Brand Service Standards and Procedures
  • Perform all tasks of a Front Office staff as needed to facilitate service
  • Ops Manager tasks include : Coding invoices, daily deposits, accounts receivables, scheduling, processing / protecting petty cash, and room inspections
  • Maintain excellent communications with Housekeeping Department
  • Maintain information on prices, rates, special packages, programs, etc.
  • Investigate, analyze, resolve and report guest complaints in a timely fashion
  • Create expectations, lead people, manage processes, and hold people accountable for the agreed upon tasks and responsibilities
  • Cover open shifts due to call offs and / or low business levels
  • Must be able to work all shift including weekends and evenings
  • Capable of developing and training subordinates
  • Inspect public areas and ensure proper cleanliness
  • Duties are subject to change and additional responsibilities / tasks may be assigned as needed
  • Create a job alert for this search

    Assistant General Manager • Winston Salem, NC, US

    Related jobs
    • Promoted
    General Manager

    General Manager

    Hardee'sYadkinville, NC, US
    Full-time
    Location : Yadkinville, NC 27055, USA.Models and creates an environment in which the Guest is always right; ensures a positive Guest service experience. Responds positively and quickly to Guest conce...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Wendy'sHigh Point, NC, US
    Full-time
    The General Manager will help to support the company by maintaining an outstanding work environment by providing leadership, direction, training, and development for Assistant Managers, Shift Membe...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Pizza HutSalisbury, NC, US
    Full-time
    That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or ret...Show moreLast updated: 30+ days ago
    • Promoted
    General Dentist

    General Dentist

    Dr Lane & AssociatesMount Airy, NC, United States
    Full-time +1
    GENERAL DENTIST ASSOCIATES NEEDED.Sign-on Bonus and Partnership potential for the right candidate!.Welcome to Lane & Associates, where we love to make you smile!Our practice has 60.We strive to pro...Show moreLast updated: 30+ days ago
    • Promoted
    GENERAL MANAGER

    GENERAL MANAGER

    Wendy'sSalisbury, NC, US
    Full-time
    We are currently hiring General Managers who hold our same high standards of quality, food safety and providing a great customer service experience. Would manage and ensure achievement of restaurant...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Hardee'sWinston Salem, NC, US
    Full-time
    The Assistant General Manager (AGM) supports the General Manager (GM) in directing the daily operations of a Hardee's restaurant in support of the Brand Vision, Mission, and Promise while role mode...Show moreLast updated: 30+ days ago
    Assistant General Manager

    Assistant General Manager

    LBA HospitalityGreensboro, North Carolina, United States, 27409
    Full-time
    Responsible for : the day-to-day operations of the Front Office, Housekeeping and Maintenance to include and not limited to : personnel, budget performance and financial controls.The Company associat...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    WingstopHigh Point, NC, US
    Full-time
    Wingstop's mission is to serve the world flavor.Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor ...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Taco BellWalkertown, NC, US
    Full-time
    Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes,...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Store Manager - Spirit

    Assistant Store Manager - Spirit

    Spirit HalloweenMooresville, NC, US
    Full-time
    Benefits include : Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program.All Bonus and Pay Programs subject to qualifications. The Assistant Store Manager supports the Store M...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    North Carolina StaffingYadkinville, NC, US
    Full-time
    Carrols LLC is the largest Burger King Franchise.We own and operate over 800 Burger King Restaurants.We've been in the burger business for over 55 years so we know a little bit about success.We're ...Show moreLast updated: 2 days ago
    • Promoted
    General Manager!!!!!

    General Manager!!!!!

    McDonald'sHigh Point, NC, US
    Full-time
    Qualified General Manager Candidate for McDonald's North Carolina Location.Apply today for a leading position to manage a team of 40+ crew and management members at a profitable store!.Successful G...Show moreLast updated: 30+ days ago
    • Promoted
    Human Resources Manager

    Human Resources Manager

    Confidential JobsRural Hall, NC, US
    Full-time
    The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization's huma...Show moreLast updated: 1 day ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Wendy'sHigh Point, NC, US
    Full-time
    You'll be responsible for keeping the restaurant exceptionally clean and well-run.She / He will assist the General Manager in the day-to-day fast food restaurant operations and in leading the staff o...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Pure BarreWinston Salem, NC, US
    Full-time
    Pure Barre is more than just a workout; it's a way of life.We are focused on improving, strengthening, and transforming the lives of our clients and always welcoming dynamic talent.If you've got wh...Show moreLast updated: 1 day ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Arby'sThomasville, NC, US
    Full-time
    Assistant Manager Responsibilities.Assistant Managers are responsible for : .Ensuring the restaurant is staffed.Ensuring customer satisfaction making sure every customer leaves happy.Keeping high lev...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager04471 614 N Main St Unit R

    Assistant Manager04471 614 N Main St Unit R

    Domino's FranchiseKing, NC, United States
    Full-time
    You get up in the morning and you make sure everyone else in the house is doing what they need to do.Then you go to work and you make sure that everyone there is doing what they need to do, even yo...Show moreLast updated: 6 days ago
    • Promoted
    General Cleaner

    General Cleaner

    Diversified Maintenance Systems, LLCMocksville, NC, US
    Full-time
    Come work for Diversified Maintenance, a leading company in the Facilities Services Industry since 1973.At Diversified Maintenance we believe that details matter, as do each of our employees and cu...Show moreLast updated: 30+ days ago