Bilingual Customer Support Specialist

A company is looking for a Bilingual English / Spanish Customer Support Specialist.

Key Responsibilities

Answer inbound calls from customers and provide helpful support

Document customer interactions and issues in the system

Participate in training sessions to improve skills and knowledge

Required Qualifications

Strong desire to help customers and solve problems

Reliability and readiness to support customers during scheduled hours

Ability to learn and adapt to new information and processes quickly

Comfortable using computer systems and software

Flexibility and willingness to assist where needed