Sr. Consultant, Change Management

Senior Change & Transformation Consultant

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutionsdriving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need themfaster. Are you ready to lead change at the forefront of healthcare innovation in patient access and support? Sonexus is undergoing a major transformationscaling rapidly, reimagining how we deliver patient services, integrating emerging technologies & AI, and collaborating across the specialty pharma ecosystem. We're looking for a Senior Change & Transformation Consultant who's not just experienced but energized by the opportunity to shape the future of patient care and a rapidly growing business division of Cardinal Health. This is a high-impact role reporting to the Director of Business Transformation and Change Management. This consultant will be responsible for driving adoption, inspiring stakeholders, and embedding lasting change across complex, regulated environments.

Responsibilities

Design and execute enterprise-level change strategies that support transformation across patient services, pharmacy operations, and digital / AI innovation.

Conduct impact assessments, stakeholder analyses, and readiness evaluations to guide successful implementation.

Build strong partnerships across Patient Access, Case Management, Specialty Hubs, Pharmacy Operations, IT, and executive leadership.

Develop and facilitate dynamic workshops to elevate organizational change capability and leadership transformation IQ to scale a rapidly growing business.

Design communication strategies, plans, and craft visually appealing and compelling communications (infographics, Veeva Engage posts, slides, manager huddle scripts) tailored to diverse audiencesfrom frontline teams to senior leaders.

Champion AI initiatives includes building use cases, managing barriers to change and adoption, and managing the complex people-side of change for adopting AI (must have prior experience).

Monitor adoption metrics, create surveys, feedback loops, and performance indicators to ensure long-term success.

Identify risks and lead proactive mitigation strategies to keep business and AI transformation momentum strong. Leverage data and insights to refine approaches.

Contribute to the evolution of our new Transformation and Change office.

Qualifications

Bachelor's degree in Business, Organizational Development, Healthcare Administration, or related field, preferred.

Strong consulting, communication, analysis, data gathering and organizational skills.

Microsoft Office 365 (Teams, Copilot) Proficiency preferred.

Ability to work in a fast-paced, collaborative environment and deliver quality results within aggressive timeframes.

Willingness to travel up to 25%.

Must be willing to work Central Time Zone business hours. Prefer candidates located in Columbus, OH or Dallas, TX area.

6+ years of experience in change management with AI, digital business transformation experience, preferred.

Prosci certification required; CCMP certification preferred with advanced certifications in digital / AI transformation, coaching, training facilitation, lean six sigma, organizational development (ODCP), etc.

Deep understanding and application of Change Management methodology end-to-end from strategy and planning to change impact analysis, communications plans and messaging, stakeholder analysis and engagement, readiness assessments, training and facilitation, change reporting and metrics, and reinforcement and sustainability.

Must be comfortable and proficient delivering change and transformation workshops and courses.

Proven success managing change for AI-driven solutions, preferred within patient services or pharmacy operations.

Solid understanding of the specialty pharma ecosystem, with highly preferred experience in Payors, PBMs, Specialty Hubs, Patient Services, Patient Assistance Programs, Medicaid, and Pharmacy Operations.

Exceptional communication, executive presence, facilitation, and stakeholder management skills.

Experience with CRM platforms like Salesforce, patient support technologies, or specialty pharmacy systems is a plus.

Can identify the differences between change and transformation, and provide work / project examples, including knowledge of transformation methodologies, models, AI strategy / transformation models, frameworks, building roadmaps. Framework examples include SAP BTM2, USAII, and CXO Transform.

Knowledge of product, agile methodologies a plus.

Why Join Us?

Be a catalyst for change in a mission-driven organization transforming patient care.

Work alongside passionate professionals in a collaborative, forward-thinking environment.

Lead initiatives that integrate cutting-edge technologies like AI to improve outcomes and efficiency.

Make a lasting impact on how specialty pharma supports patients across the care continuum.

Training and Work Schedules :

• Your new hire training will take place 8 : 00am-5 : 00pm CST, mandatory attendance is required.
• This position is full-time (40 hours / week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7 : 00am-7 : 00pm CST.

Remote Details :

Anticipated salary range : $105,100-$150,100

Bonus eligible : Yes

Benefits : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Application window anticipated to close : 1 / 13 / 2026