Manager, Provider Services - Network

Your Role

The Network Performance Analysis and Contracts (NPAC) team is part of the Network Management and Provider Partnerships department and focuses on provider network performance analysis, reporting, and consulting. The NPAC team is responsible for developing analytics and supporting materials to assist and guide strategic development and maintenance of Blue Shield of California (BSC) and Promise Health Plan's (PHP) network of physicians, hospitals, ambulatory surgery centers, HMO IPAs, and medical groups. As the Manager, Provider Services - Network, you will lead a dedicated team to ensure the accurate and timely completion of all provider network regulatory filings for CMS, DMHC, DHCS, and CDI. Reporting to the Director, Provider Services - Network, your role will involve supporting ad hoc strategic evaluations, reporting, and filings as needed. Additionally, you will play a critical role in driving alignment and providing recommendations to leadership regarding the team's work, contributing to the overall success and compliance of the organization.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

Requires a college degree or equivalent experience

Requires 7 years of prior relevant experience, including 3 years of management experience gained as a team leader, supervisor or project / program manager

Project management experience

Strong knowledge of provider networks and healthcare system

Strong interpersonal skills, ability to work effectively and build relationships with subordinates, peers, senior-level staff, cross-functional teams

Ability to lead and influence cross-functional teams, including teams with senior-level leadership involvement or oversight

Strong analytical, problem-solving, and critical thinking skills

Ability to navigate ambiguous problems and breakdown complex issues into manageable chunks for structured problem-solving

Ability to influence and drive decision making among all levels of stakeholders