SWIVEL is seeking a talented individual who will be responsible for Underwriting & Risk tasks included with onboarding of new clients and performing reviews of existing Payment's clients daily to help determine possible fraud and credit risk exposure. The primary focus will be to perform quality assurance, risk assessments, required document gathering and handling of the end-to-end merchant application and approval process. Therefore, you will work closely with sales and operations team members and be called upon to present underwriting recommendations to management. You will perform research and analysis of client financial and transactional data as well as assist with maintaining other aspects of the Payments Compliance Program. Knowledge of the payment processing industry along with PCI, Chargeback, NACHA Returns, Compliance and Risk are necessary for success in the role.
Why you'll love this role :
As an Underwriter within Swivel, you will be given the opportunity to showcase your current Underwriting & Risk knowledge to help create and update processes, have high visibility to Manager, Directors, and VP's and will get the opportunity to engage with other senior leaders and employees across a vast enterprise of services while making recommendations and implementing change. This position is for those who are a self-starter and love bridging the gap between financial data and business processes.
Essential duties include the following :
- Process applications and make decisions based on know-your-customer (KYC), know-your-business (KYB), consumer credit reports, business financial condition, and other information.
- Reviews the merchant's application, credit report and background report and ultimately approve or decline that application based on all the information obtained.
- Verifies all application information through cross reference checks, review business financials to assess credit worthiness of applicant, review merchant websites for compliance, business types and product verification, perform additional searches, reference checks, and bank verifications as necessary.
- Understands risk and what constitutes a high-risk industry and / or merchant.
- Reviews high risk or questionable applications with management.
- Ensures all files have all required documentation uploaded to database and conduct quality assurance audits for approved applications.
- Assists with special projects, i.e., conversions and other operational priorities as needed.
- Handles outbound and inbound contacts with courteousness, integrity and in a professional manner.
- Handles PCI Compliance related tasks.
- Completes underwriting on identified merchants approaching original approval limits or who have been identified as potential higher risk.
- Perform other duties as assigned.
Serious candidates will possess the minimum qualifications :
Bachelor's Degree in Business, Finance, or related field from an accredited four-year college or university or equivalent experience required.Minimum of three (3) years of experience in the Payment / Merchant Processing industry.Maintains knowledge of, and ensure compliance with, BSA / AML and all other regulatory, security and company policies.Experience utilizing systems within the payments industry to identify and mitigate risk related to merchant processing (For example, LexisNexis, Vital4, core processing systems).Working knowledge of Fraud and Risk trends in the industry.Strong relationship management and written and verbal communications skills.Ability to work in fast paced environment.Possesses a sense of urgency to meet client expectations.Collaborative and results-driven problem solver.Ability to look at situations from several points of view and craft solutions and responses.Advanced computer skills in MS Office suite and other management products, CRM, and ability to multi-task between systems / programs.SWIVEL offers
Competitive overall compensation packageWork / Life balanceEmployee engagement activities and recognition awardsYears of Service awardsCareer enhancement and growth opportunitiesLeadership Academy and Mentor ProgramContinuing education and career certificationsVariety of healthcare coverage optionsTraditional and Roth 401(k) retirement plansLucrative Wellness ProgramBased upon employee eligibilityAdditional Information :
SWIVEL is a Substance-Free Workplace and requires pre-employment drug testing.
Please note, SWIVEL does not hire tobacco users as allowed by law.
To learn more about SWIVEL, visit our website at If interested, please click the appropriate apply button.