Sales Manager
- Full-time
Job Description
About Us
We are North Creek Roofing, serving homeowners throughout the Puget Sound since 1996 with expert roof replacements, repairs, inspections, and gutter services. As a fully licensed, insured, and BBB‑accredited contractor, we offer premium warranty-backed work from direct‑hire professionals—not subcontractors. We offer a team-oriented environment with opportunities for career growth, and as we continue to expand, we seek reliable, safety-focused team members to support our operations!
Join us if you're passionate about delivering quality service and building a fulfilling career in a company that values trust, teamwork, and long‑lasting customer relationships.
Position Summary:
As Sales Manager, you will lead and grow a high-performing team of in-home sales professionals. Your primary mission is to drive revenue growth while developing a culture of professionalism, accountability, and continuous improvement. You'll set the standard for consultative, one-call-close in-home sales and be instrumental in creating a top-tier experience for both homeowners and employees.
The Sales Manager will drive the performance and growth of the sales organization in pursuit of being the (1) Contractor of Choice for homeowners and the (2) Employer of Choice for employees.
Key Responsibilities:
- Lead and coach a team of in-home sales consultants through daily ride-alongs, weekly meetings, and ongoing performance management to drive consultative selling excellence.
- Recruit, hire, and onboard top sales talent, building a strong and sustainable team culture.
- Use CRM tools (ServiceTitan) and KPIs to track performance, forecast results, and manage territories effectively.
- Analyze data to optimize both individual and team outcomes, ensuring consistent strategy execution.
- Collaborate with production, marketing, and customer service to align shared business goals.
- Champion change management initiatives, fostering adoption of new strategies, systems, and processes.
- Create and maintain a team culture rooted in professionalism, homeowner care, adaptability, growth, and fun.
- Demonstrate strong communication, problem-solving, and talent development skills to achieve measurable business results.
Qualifications:
Required:
- Proven experience in B2C in-home sales (one-call-close environment preferred).
- Valid driver's license with a clean driving record.
- Demonstrated leadership and coaching experience in a sales organization.
- Strong ability to analyze KPIs and drive performance using data.
- Hands-on experience with CRM systems and sales operations tools.
- Effective communicator who can influence at all levels of an organization.
Preferred:
- Experience in the home improvement or residential services industry.
- Success leading high-performing sales teams in a similar industry.
- Background in training both new and experienced sales professionals.
- Track record of thriving in fast-paced, growing companies.
Schedule & Compensation:
- 8–10 hour shifts with weekend work as needed
- Full-time role with salary plus commission and performance-based bonuses
Location: Mill Creek, WA/ Fife, WA
Job Type: Full-time, Hybrid
FLSA: Exempt, Salary
Compensation for this role may be provided as hourly pay, salary, commission, piece-rate, bonuses, incentives, or a combination of these methods, depending on the position. The "Estimate of Total Expected Annual Earnings" listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. Actual earnings may vary.
Where required by law, we also provide a general description of benefits and other forms of compensation offered, which may include health insurance, retirement plans, paid time off, and other employee programs.
Benefits:
Full-time employees are eligible to participate in the following benefits:
- Health, Dental, and Vision Insurance
- 401(k) with company match
- Company sponsored Life and AD&D coverage
- Paid Time Off
- Opportunities for growth and on-the-job training
Why Join Us?
At North Creek Roofing, we take pride in our people, our work, and our commitment to integrity. If you're looking for a company where you can grow professionally while making a real impact, we'd love to hear from you!
Apply Today!
North Creek Roofing is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information. Applicant Privacy Policy
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Sales Manager • Mill Creek, WA, US
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