Woodlands 5 Service - Service Admin Asst / Mentor - Full-Time

Service Administrative Assistant / Mentor

Responsibilities H-E-B needs energetic and motivated partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where people come first. As a Service Administrative Assistant / Mentor, you'll provide administrative support and perform specialized duties for a specific area, store, or multiple stores. Once you're eligible, you'll become an owner in the company, so we're looking for commitment, hard work, and focus on quality and customer service. 'Partner-owned' means our most important resources people drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a : HEART FOR PEOPLE... commitment to work hard to make sure people come first? HEAD FOR BUSINESS... customer service skills and a desire to serve? PASSION FOR RESULTS... willingness to go above and beyond to help your customers and your work team?

We are looking for : - ability to work in a fast-paced environment while keeping focused on the customer

What is the work? Administration / Customer Service : - Oversees partner payroll hours auditing; determines issues needing resolution - Audits payroll reports; ensures hours are listed properly; monitors XPTR reports and compares hours paid with those sent to payroll - Processes partner profile changes and new hire information on HR / payroll systems - Maintains current, accurate filing system of partners - Coordinates / tracks store hiring needs and interviews; processes new hires; schedules training, store orientations, and exit interviews; tracks turnover results - Sorts incoming bills; distributes accounts receivable as appropriate; processes / files store-related bills - Distributes incoming mail - Maintains proper inventory of store and office supplies - Schedules service repairs to maintain safe, efficient store operations - Coordinates meetings, training sessions, and special projects / activities; plans / executes partner events and recognition programs - Maintains bulletin boards and store communications - Supports management in administrative tasks (e.g., pulls / prints necessary performance appraisal data) - Communicates time and attendance issues / requests to management - Composes / types written correspondence - Provides partners with information about benefits, H-E-B policies and procedures, job postings, and credit union membership - Orders / distributes partner uniforms

What is your background? - Experience in H-E-B stores and / or in a clerical role (preferred)

Do you have what it takes to be a fit as an H-E-B store administrative specialist? - Working knowledge of H-E-B guidelines, procedures, and benefits - Advanced customer service skills - Strong interpersonal skills - Strong verbal / written communication skills - Time-management and organization skills - PC skills, including MS Office and H-E-B systems - Ability to handle confidential / sensitive information - Ability to manage multiple priorities and shift focus between tasks - Ability to accept / adapt to change

Can you... - Work in a fast-paced, demanding environment that requires detailed, precision work

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.