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Administration Services Supervisor
Administration Services SupervisorMaximus • Albuquerque, NM, US
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Administration Services Supervisor

Administration Services Supervisor

Maximus • Albuquerque, NM, US
30+ days ago
Job type
  • Full-time
Job description

Description & Requirements

Maximus is currently hiring for an Administration Services Supervisor to support our New York State of Health (NYSOH) team.

This is a hybrid-remote opportunity that requires travel to our Albany, NY office once a quarter.

The Administration Services Supervisor will be responsible for oversight of administrative projects and tasks performed by administrative staff.

The Administration Services Supervisor is responsible for managing and administering several projects requiring direct interface with the Client and for providing administrative support to several management levels, including the executive leadership team.

Why Maximus?

  • Competitive Compensation - Quarterly bonuses based on performance included!
  • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

  • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
  • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.
  • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
  • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
  • Tuition Reimbursement - Invest in your ongoing education and development.
  • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
  • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
  • Professional Development Opportunities - Participate in training programs, workshops, and conferences.
  • Essential Duties and Responsibilities :

  • Coach teams, set expectations, provide career development and recognition for assigned staff.
  • Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.
  • Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.
  • Manage administrative staff schedules to ensure required coverage at all project locations during business hours.
  • Manage weekly administrative team meetings to ensure project administrative requirements are satisfied and to proactively identify areas to improve administrative efficiency.
  • Manage administrative oversight of special projects for members of the leadership team including; maintaining meeting minutes, action item logs, coordinating meeting schedules, and preparing documents for archival, as required.
  • Attend project and client meetings and take minutes, as required.
  • Prepare weekly reports for client and project, as required.
  • Manage administrative validation for e-mail distribution lists for project offices and departmental groupings for internal mail communications.- .
  • Ensure compliance with the company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks.
  • Comply with all company required policies, procedures and processes including but not limited to required training.
  • Provides guidance and oversight for administrative projects and tasks performed by administrative staff.
  • Coordinates and monitors monthly budget process including forecasting, analysis, purchasing, and reporting.
  • Coordinates and conducts employee engagement and community partnerships activities and events.
  • Assists in onboarding process of new hires.
  • Assists internal and external customers in problem resolution, as needed.
  • Responsible for adhering to all established safety standards.
  • Must be able to remain in a stationary position for an extended period of time.
  • Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.
  • Work is constantly performed in an office environment.
  • Performs other duties as assigned.
  • Minimum Requirements

  • Bachelor's degree in related field.
  • 3-5 years of relevant professional experience required.
  • Equivalent combination of education and experience considered in lieu of degree.
  • Must be willing and able to work 8 : 00am-5 : 00pm EST, Monday-Friday.
  • Must be willing and able to travel to Albany, NY office once a quarter, plus a minimum of 1 week during training period.
  • At least 1 year of leadership or people management experience preferred.
  • Ability to operate in a fast-paced environment and handle multiple activities while meeting all deadlines.
  • Excellent written and verbal communication skills desired.
  • Large projects experience preferred.
  • Event planning experience preferred.
  • Home Office Requirements :

  • Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
  • Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
  • Must currently and permanently reside in the Continental US.
  • EEO Statement

    Maximus is an equal opportunity employer.

    We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

    Pay Transparency

    Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

    Annual salary is just one component of Maximus's total compensation package.

    Other rewards may include short- and long-term incentives as well as program-specific awards.

    Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.

    Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.

    An applicant's salary history will not be used in determining compensation.

    Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

    Accommodations

    Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.

    If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com.

    Minimum Salary

    60,406.00

    Maximum Salary

    75,000.00

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    Service Supervisor • Albuquerque, NM, US

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