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Manager

Manager

Dacha Beer GardenWashington, DC, US
30+ days ago
Job type
  • Full-time
Job description

Dacha Beer Garden Manager

Assists owners in handling all aspects of the beer garden operation to maintain and develop a high level of guest experience. All duties are to be performed in accordance with departmental policies, practices and procedures.

Must be willing and able to do the following :

  • Ensure that every guest receives the Dacha Experience. Their Gemtlichkeit is your highest priority
  • Complete knowledge of all products and specifications
  • Develop and implement strategic plan and vision for their department
  • Provide leadership and direction in the development, execution and measurement of guest service standards
  • Assist owners with the sale, organization and execution of private events
  • Hire, train, develop and discipline hourly front of the house staff according to company guidelines
  • Direct the research, development, evaluation and implementation of new products, services, technology and processes to ensure a competitive position in anticipation of changing customer needs within the dynamic hospitality environment
  • Establish positive guest relations with all patrons of the restaurant. Maintains a rapport with guests; complies with all requests and meets guest expectations to build a positive reputation and return business
  • Leads the hourly team to ensure a positive and happy environment while ensuring top performance
  • Performs other restaurant side duties as requested by management and leadership team

Education and Experience :

  • Undergraduate degree or ten years of equivalent professional experience is required;
  • Expert knowledge of MS Excel, MS Word and MS PowerPoint;
  • Superb effective business writing skills;
  • Excellent time-management skills;
  • Impeccable personal presentation and sense of decorum.
  • Preferred :

  • Four years or more of progressive restaurant management experience is desired but not required;
  • Beer, spirits and wine certification(s).
  • Knowledge, Skills and Abilities :

  • Broad understanding of Food and Beverage division, budgeting, profit and loss statement, labor costs, food and beverage costs, and operation expenses.
  • Ability to access all areas of the facility and travel off property when needed.
  • Ability to lead and mentor a team and / or its individual members.
  • Professional appearance and demeanor.
  • Effective English-language written and oral communication skills.
  • Ability to identify and assess problems and situations, refer to applicable policies and guidelines, identify practical creative options and determine, develop, and recommend appropriate courses of action.
  • Ability to communicate, orally and in writing, providing and obtaining information of a complex, technical and sensitive nature effectively, clearly, correctly, concisely, completely, logically, timely, and at an appropriate level and in appropriate format while maintaining confidentiality.
  • Ability to lift and carry boxes weighing up to 50 pounds for distances of up to 50 feet and to manipulate them from heights, which may require the use of a foot-stool.
  • Excellent customer service skills
  • Interpersonal skills to effectively communicate with all business contacts
  • We are an equal opportunity employer.

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