Operations Specialist

Job Title

Key Responsibilities

• Execute daily order management and operational tasks for Replenishment and Hot Market / Event production.
• Support vendor onboarding, data collection, and compliance tracking.
• Partner with internal teams (Sales, Planning, Merchandising, Inventory, Logistics) to ensure order flow accuracy.
• Track and update reports on KPIs (Key Performance Indicators) including OTIF (On-Time In Full), SLA (Service Level Agreements), and vendor scorecards.
• Identify and escalate potential bottlenecks or risks to managers for resolution.
• Support calendar management and ensure adherence to deadlines and operational milestones for replenishment, Hot Market, and event execution
• Travel to key markets and facilities to oversee on-the-ground operations, resolve issues in real time, and ensure seamless execution and partner accountability.
• Support other business needs, initiatives, and priorities as required to ensure organizational success.

Qualifications