Teller Supervisor

TEN Credit Union exists to care for the lives of our employees, member, families, and communities. We care by putting people before profit, relationships before fees, families before timecards, and community trust before growth.

While we are serious about our mission, we do not take ourselves too seriously. We are a team that values creativity, collaboration, and above all fun!

We are looking for a Teller Supervisor to join our Rivergate Branch. Hours are Monday - Thursday, 8 : 15 AM-5 : 15 PM., Friday 8 : 15 AM-6 : 15 PM.

Compensation : Starting at $23.00 / hourly depending on experience

Day-to-Day Job Duties :

This position is an entry level supervisor position responsible for supervising day-to-day operations of the Main branch teller line and ensuring the branch provides exceptional member service, while making referrals and cross selling products and services to achieve goals.

BENEFITS

We are proud to offer competitive wages and an extensive benefits package including employer paid medical, dental, vision, basic life and AD&D, long-term and short-term disability for all employees (additional coverage for family members may be selected at the expense of the employee). We also offer a 401K Defined Contribution Plan with a generous employer match up of 7%, and eleven (11) paid holidays! Visit our careers page to learn more at

Duties / Responsibilities

• Oversee operations of assigned branches in support of organizational strategic plan and goals.
• Responsible for all Credit Union interior and exterior assets of assigned branch. Ensure efficient operation of branch personnel, equipment, supplies, facilities, and grounds.
• Provide technical, procedural, and operational support to branches.
• Supervise assigned branch staff, maintaining quality and progress of work. Assign, direct, coordinate, and review the work of direct reports. On a timely basis, administer performance reviews of department personnel and recommend salary adjustments to the AVP of Operations.
• Partner with Risk Management to develop and maintain operational procedures within regulatory compliance standards; maintain a vendor list for branch use.
• Review, inspect, and submit branch audits and Operations Status records to Internal Audit. Assess security needs and make recommendations to the AVP of Operations.
• Communicate regularly with branch staff and Branch Operations to review branch operation status, production goals, employee development, and other areas affecting branch performance.
• Support the branch and TENCU in community outreach efforts.
• Track and monitor branch employee corrections, outages, shared branch transactions, and any inconsistencies in required documentation and account transactions.
• Process reports for operations.
• Assure upkeep of equipment, supplies, materials, and work areas.
• Monitors the branch operating results relative to the goals established by the executive team.
• When there are no events before or after work hours, the typical day is 8 : 15 a.m. to 5 : 15 p.m. Monday through Thursday and 8 : 15 a.m. to 6 : 15 p.m. on Fridays.
• This role may sometimes work more than 40 hours a week.
• Works with the Marketing Business Development team to increase membership and member awareness concerning credit union products and services by developing new businesses for leaders through Select Employee Groups, or SEGs when needed.
• Perform other duties as assigned.

REQUIREMENTS

QUALIFICATIONS

PHYSICAL REQUIREMENTS

To be hired for this position the candidate must pass a drug screen and background check.

TENCU is an Equal Opportunity Employer.

No recruiters please.

Job Posted by ApplicantPro