Customer Service Associate

Job Description

Job Description

Customer Service AssociateLocated in Fort Worth, TX

Are you someone who thrives on connecting with people, enjoys persuasive conversations, and knows how to stay cool under pressure? Are you the kind of person who lights up a room, can guide a conversation with ease, and loves the satisfaction of helping someone make the right decision? If so, this Customer Service Representative role might be the perfect fit for you!

As part of our customer engagement team, you'll be the voice of the brand—whether it's answering questions, resolving concerns, or guiding customers toward the right product or service. You’ll be more than just support; you’ll be a trusted advisor, a problem-solver, and a closer.

About You :

• You genuinely enjoy talking to people and building authentic, lasting relationships
• You’re confident explaining products, services, and promotions—even when challenged with tough questions
• You’re self-motivated, goal-oriented, and take pride in achieving (and exceeding) your performance targets
• You bring high energy, professionalism, and positivity to every interaction—yes, even before your first cup of coffee
• You’re a team player who thrives in a collaborative, supportive environment but can also work independently without missing a beat
• You have strong listening skills and can read between the lines to identify what a customer truly needs

What You’ll Do :

You’ll Need :

What You’ll Get :