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Logistics / Transportation Dispatcher

Logistics / Transportation Dispatcher

ComriseCarson, CA, United States
3 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Logistics / Transportation Dispatcher

Position Title : Transportation Dispatcher

Location : Flower Mound, TX

Job Type : Full-Time, On-Site

Reports To : Sr. Logistics Manager / Operations Supervisor

Position Overview

We are seeking a highly organized and detail-oriented Transportation Dispatcher to join our on-site logistics team. The Dispatcher will be responsible for coordinating, scheduling, and monitoring transportation operations to ensure the timely and efficient movement of goods, vehicles, and drivers. This role requires excellent communication skills, the ability to work in a fast-paced environment, and strong problem-solving abilities to handle unexpected challenges.

Key Responsibilities

Dispatch & Scheduling

  • Schedule and dispatch drivers, trucks, and shipments according to delivery requirements and company policies.
  • Assign routes to drivers, optimizing for efficiency, safety, and cost-effectiveness.
  • Monitor delivery schedules to ensure on-time performance and adjust dispatching in response to delays or emergencies.

Communication & Coordination

  • Act as the central point of contact between drivers, customers, warehouse staff, and management.
  • Communicate with drivers throughout their routes to provide updates, instructions, and problem resolution support.
  • Maintain professional communication with clients regarding pickup / delivery times and service updates.

    • Tracking & Monitoring

  • Utilize transportation management systems (TMS) and GPS tracking software to monitor fleet activity in real time.
  • Track driver hours, vehicle availability, and load status to maintain compliance with DOT and company regulations.
  • Ensure adherence to safety protocols, vehicle maintenance schedules, and regulatory requirements.

    • Problem Solving & Incident Management

  • Address unexpected delays, breakdowns, weather disruptions, or traffic issues by rerouting drivers and updating schedules.
  • Report and escalate any service failures, accidents, or compliance violations.
  • Work closely with the operations team to minimize downtime and maintain high customer satisfaction.

    • Administrative Duties

  • Prepare and maintain accurate records, logs, and reports for shipments, routes, and delivery times.
  • Verify and process delivery documentation, such as bills of lading and manifests.
  • Assist with payroll reporting by tracking driver hours and mileage.

    • Qualifications

    Required

  • High school diploma or equivalent (Associate s degree in logistics or related field preferred).
  • 2+ years of experience in logistics, dispatching, or transportation coordination.
  • Proficiency with dispatching software, GPS systems, and Microsoft Office Suite.
  • Strong communication skills, both written and verbal.
  • Ability to work flexible hours, including nights, weekends, or holidays as required.

    • Preferred

  • Experience in fleet management or freight dispatching.
  • Knowledge of DOT regulations, FMCSA rules, and local transportation laws.
  • Bilingual abilities (Spanish / English or other languages) a plus.

    • Core Competencies

  • Organizational Skills : Ability to manage multiple schedules and priorities.
  • Problem-Solving : Quick decision-making under pressure.
  • Attention to Detail : Accurate record-keeping and compliance tracking.
  • Customer Service : Clear, professional communication with clients and partners.
  • Teamwork : Collaborative mindset with warehouse staff, drivers, and managers.

    • Physical Requirements

  • Ability to work in an office / dispatch center environment on-site.
  • Prolonged periods sitting at a desk and using a computer.
  • Occasional walking in warehouse or yard areas.

    • Compensation & Benefits

  • Competitive hourly wage or salary (based on experience).
  • Health, dental, and vision insurance.
  • Paid time off (PTO)
  • Retirement plan options.
  • Career growth opportunities within logistics and operations.
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