Front Office Support / General Office / HR Assistant

Job Summary Are you interested in a job where no two days are the same?

Is a fast-paced environment somewhere that you can thrive?

If so, PCI Auctions is the home for you!

We are looking for a detail oriented and organized individual to join our growing team.

The General Office / HR Assistant is responsible for fielding the phone calls from our customers and clients, completing general office tasks as well as assisting our Human Resources with project-based tasks.

The ideal candidate thrives in a fast paced, office environment and has a passion for problem solving and completing tasks efficiently.

Front Office Duties Answer all RingCentral Lines – answers FAQs and transfers other calls Charging pick up day invoices Following up on NPNS on pick up day Assist with clipboards as needed Cover for Office Manager as needed Office filing Handle customer previews Perform shipping audits on freight and box shipped paperwork Keep sales tax spreadsheet current Finance Duties Enter invoices paid Prepare initial documentation for chargeback responses Prepare chargeback responses for submission Track chargeback success Handle the tracking of company assets Update daily deposit Send cases to collections Verify auction division payments Perform auction audits Perform FedEx audits Collect month end receipts and mail to accountant Verify & track freight broker invoices Close sales tax spreadsheets (backup) Human Resource Duties Maintain and orders office supplies Maintain and orders warehouse supplies Maintain and order first aid supplies Monitor, refill and reorder inventory for candy machine Maintain DOT records Maintain surveillance system and reviewing video as needed Handle research and logistics in developing HR strategies Post open jobs on all platforms (back up) Complete initial phone interviews Set up working interviews Schedule secondary interviews Prepare HR paperwork for onboarding, training, etc.

Create new hire folders Finalize all new hire files Process termination paperwork Handle logistics of scheduling & preparing quarterly conversations Calculate time cards Manage, track and reorder service awards and PCI gear Prepare paperwork for company meetings Schedule and handle logistics of companywide trainings Update monthly employee highlights in breakroom General Office Duties :

• Assist with eBay listings Take photos Collect item information Provide to Auction Ops for listing Other Duties Handle special projects as needed Check in with manager before ending the day Ensure coverage for time sensitive tasks when out of the office Contributes to team effort by accomplishing related tasks and taking on additional tasks as needed To succeed in this position, you must possess the following values : Hardworking – we work hard but still have fun and you’re not afraid to roll up your sleeves to get the job done Adaptable – our work environment is never dull, you’re comfortable with each day bringing new tasks and challenges Understand the Why – you are curious and ask questions so you can learn more and always understand the “why” behind why we do things the way we do Thick-Skinned - you embrace challenges and attack them head on Perks $500 hiring bonus provided once 90 days of service have been achieved Paid time off Flexible work schedule 401(k) with very generous company match Weekly paychecks Workforce advocate with resource exploration & personal goal setting Incentive plans Holiday Pay Employee referral program Professional & personal development opportunities Employee appreciation events Advancement opportunities Employee recognition programs Casual environment
• we do not offer health benefits
• Responsibilities & Duties Answering telephone calls from our customers and clients Handling HR related activities Moving various projects forward with research and innovative ideas Maintaining and ordering office supplies Maintaining filing and records Working with our Integrator to create and move forward employee wellness tasks Qualifications & Skills Previous work experience in customer service a plus Knowledge of Microsoft Office Quick and adaptable learner Excellent communicator Team player with a positive attitude; collaborative with colleagues Exceptional written and verbal communication skills a must Work Schedule Monday through Friday 8 : 00am – 5 : 00pm Hourly Rate $16 an hour Powered by JazzHR