Client Success Team Leader

Overview

YipitData is the leading market research and analytics firm for the disruptive economy. Our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors such as software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence for clients ranging from the world's top investment funds to Fortune 500 companies.

We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our culture emphasizes transparency, ownership, and continuous mastery, recognized by Inc. as a Best Workplace for three consecutive years.

About The Role

We are seeking a dynamic and experienced Client Success Team Leader to lead a team of Client Strategy Managers across our Public Investor customers. This team partners with clients through product expertise, proactive engagement, and thoughtful account management with the goal of driving revenue growth through strong renewal outcomes.

As a Client Success Team Leader , you will manage a team of Client Strategy Managers, guiding them to drive value for customers and ensure best-in-class client retention and revenue expansion. You will work closely with Revenue + Product leadership on new initiatives to deliver retention and growth for our Public Investor segment. This is a remote-friendly opportunity that can sit in NYC (headquarters), one of our office hubs (Austin, Miami, Mountain View), or anywhere else in the US. Depending on where remote work is performed, income could be subject to New York State tax withholding. NYC-based salaries are paid for US roles regardless of where employees work.

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