Case Manager - Bent Crandall Center

Job Description

Job Description

Organization Overview :

Sound Community Services, Inc. is a private, not-for-profit organization dedicated to educating, assisting, and supporting individuals with persistent mental illness and substance use disorders. We work tirelessly to create a culture and environment in which recovery and wellness are possible.

Position Overview :

The residential Case Manager is responsible for coordinating all aspects of the residents’ treatment while admitted to the residential program. This includes, but is not limited to coordinating, linking, assisting, planning, attending treatment appointments, monitoring, mentor, educating, teaching, developing treatment plans, and work plans. The Case Manager will be consistently assessing the residents' progress within the program, ensuring that they are moving forward at a pace that is in line with the discharge date. The case manager will be responsible for all assessments upon and during admission (i.e. : functional assessment, risk, etc.). The Case Manager will communicate all progress and concerns with all staff involved with the residents' treatment while admitted to the residential program.

Essential Functions :

• Excellent written and oral communication skills.
• Provide daily oversight to all residents involved in the program.
• Develop ongoing transition plans with each resident, specifically targeting moving from program to community living within the required length of stay of the program standards.
• Develop discharge planning with each resident as required by program standards.
• Coordinate all treatment team meetings as required by program standards.
• Complete all life skills assessments as required by program standards.
• Complete quarterly treatment plans with each resident.
• Complete monthly budgets for all SCSI payee residents.
• Ensure that all residents have proper entitlements in place, including, but not limited to social security, Medicaid, or Medicare.
• Complete crisis plans as needed.
• Maintain clients’ paper / ECR charts.
• Complete internal and external referrals as required (e.g. SMHA, medical providers, OASIS, etc.)
• Connect with treatment team or resident upon twenty-four (24) hours of hospitalizations.
• Attend all treatment team meetings with inpatient staff.
• Complete and adjust all acuity or MGAF scores as needed.
• Monitor residents administering medications as scheduled.
• Complete a daily schedule in the electronic medical record.
• Complete daily documentation as required by the program.
• Complete apartment checks to ensure residents are maintaining cleanliness / upkeep of the apartment.
• Assist residents on developing daily living skills such as cooking, cleaning, shopping, transportation, budgeting, personal hygiene, sex education, and other areas.
• Report all changes in behavior or mental state to appropriate team members (i.e. Program Coordinator, etc.).
• Utilize motivational interviewing techniques to enhance resident's success of recovery.
• Provide transportation to appointments or scheduled activities.
• Participate in and facilitate all safety drills.
• Report all maintenance, environment, or emergency situations to appropriate people (landlord, Program Coordinator, AOC, MOT).
• Ability to navigate self in every resident’s electronic client record.
• Manage caseload on a daily basis which includes, but is not limited to appointments, activities, mentoring, and other ADL skills.
• Provide direct feedback to Program Coordinator as required, ensuring that proper treatment and support is being provided.
• Maintain cleanliness of the office as needed.

Qualifications :

Associate’s degree, in a related field, plus a minimum of two (2) years of behavioral health or human services-related experience required (custodial care will not be counted as experience); Additional years of experience may be substituted for a degree at management’s discretion; Current, valid driver’s license required; Competent user of technology, including e-mail, agency intranet, and the electronic client record; excellent written and oral communication skills; CPR / First Aid Certified or eligible.

Sound Community Services, Inc. is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin / ancestry, physical / mental disabilities, military status or any other basis prohibited by law. EOE, M / F / D / V

Position Classification : Non-Exempt, Union

EXCELLENT BENEFITS PACKAGE :