Fair Ridge - Shift Supervisor (Mon-Fri, 12am-8am)

Title : Shift Supervisor (Mon-Fri, 12am-8am) (shift cannot be changed)

Level : Mid

Department : Fair Ridge Family Shelter

Reports to : Assistant Director of Operations

Pay Rate : $23-$25 / hr

Location : Fairfax, VA

FLSA Status : Non-Exempt

About Us :

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.  In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)

About the Role :

The Shift Supervisor plays a critical leadership role in ensuring smooth operations and a safe, supportive environment at a large Fairfax County emergency shelter for families with minor children. The shelter consists of 85 units and approximately 344 beds. This position oversees a team of Residential Coordinators, providing direct supervision and support to staff on shift while ensuring consistency in client service delivery, crisis response, and shelter operations. The Shift Supervisor is the primary point of contact for operational decision-making during assigned shifts and ensures compliance with all Shelter House policies and standards.

Key Responsibilities :

Supervision & Leadership :

• Provide direct oversight, guidance, and support to Residential Coordinators during assigned shifts.
• Serve as the on-site leader for shift operations, supporting crisis intervention and decision-making as needed.
• Ensure Residential Coordinators are completing responsibilities in alignment with agency policies and procedures.
• Conduct and document shift handoffs, ensuring clear communication and consistency between shifts. Write and send out End of Shift report(s).
• Support staff development through ongoing feedback, training reinforcement – modeling Shelter House core values.

Facility & Safety Management :

Client & Program Support :

Administrative & Operational Duties :

Other Duties :

Requirements

Required :

Preferred :

Physical Requirements :

Benefits

Equal Employment Opportunity :

Equal Employment Opportunity Policy : Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.

Drug and Alcohol-Free Workplace Policy :

Drug-Free Workplace : Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.