Program Manager

An established business consulting company is seeking a Program Manager to lead the execution of professional development and consulting programs for top-tier clients. The ideal candidate is a strategic and solutions-oriented professional with excellent communication, project management, and client service skills.

Salary : $95,000-$100,000

Discretionary annual bonus

Location :   Houston, TX – Downtown / Galleria

Type of Position :  Direct Hire

Benefits :   health care stipend, IRA with match, PTO

Responsibilities :

Lead project management for professional development programs in collaboration with clients, overseeing execution and day-to-day operations.

Develop and monitor program work plans, facilitate meetings, and manage deliverables for professional development initiatives.

Coordinate with internal teams to create scope of work documents and project plans in the project management system.

Analyze client assessment and tracking data, and compile reports in Excel.

Manage client information in the CRM system, including uploading and maintaining client lists.

Design and distribute surveys, ensuring data is captured and tracked efficiently.

Provide logistical and administrative support, including scheduling meetings and assisting with program materials.

Review final deliverables for formatting, accuracy, and compliance with brand and program guidelines.

Prepare presentation materials, handouts, and follow-up resources for training and workshops.

Coordinate multiple virtual and in-person training and coaching programs, handling scheduling, invitations, material revisions, and troubleshooting.

Provide technical support during live webinars and workshops, and assist with client engagement.

Build and maintain strong client relationships through clear communication and creative problem-solving.

Assist facilitators with administrative tasks, such as capturing participant feedback and distributing materials.

Support various digital meeting platforms (Zoom, Webex, Microsoft Teams) and learn new platforms as needed.

Serve as a liaison between clients and internal teams, ensuring effective communication and smooth project execution.

Manage client onboarding and support throughout project lifecycles, ensuring successful implementation of professional development programs.

Requirements :

Bachelor’s degree required

At least 5 years of relevant experience in a professional or educational setting

Experience in curriculum development or facilitating training programs is a plus

Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel) and project management software

Familiarity with virtual meeting platforms, including Zoom and Teams

Strong passion for learning and development

Excellent oral and written communication skills

Ability to work efficiently under pressure and meet deadlines

Proof of COVID-19 vaccination required #LI-DNI