General Manager - Manufacturing / Chrome Plating

Pioneer Metal Finishing is the leading surface engineering company in North America. For 75 years, we've delivered consistent, quality metal finishing solutions for mission-critical applications. Our advanced surface modification technologies and scalable execution improve the performance of mission-critical products and enhance brand value for companies in the healthcare, automotive, and industrial markets. We encourage you to learn more about opportunities with Pioneer Metal Finishing and join our team today!

Manages and leads the Division in pursuit of growth, increased profitability and delivery of an excellent customer experience. The GM is a steward of Pioneer's corporate values and The Pioneer Way. A team player, who plans and allocates resources as required to achieve the highest level of operational performance, employee engagement and customer satisfaction. Ensures compliance of all environmental and safety requirements of the facility.

Essential Job Duties / Responsibilities

• Planning Works with the Business Unit Manager to prepare divisional plans and strategy, Annual Business Plan and Budget, and other plans as required.
• Decision Making / Judgment Reviews and adjusts the organization to assure the resources are allocated for both daily performance and long-term success.
• Deliver Results Measures and tracks Key Performance Indicators (KPI'S) including safety, delivery, quality, cost, compliance, etc.
• Directing Manages all operations functions through managers, supervisors, and team leaders.
• Leading Provides leadership to all Division employees, promoting the mission, values and Fundamentals of the company.
• Controlling Assures that customer requirements are met, corporate policy is followed, and action plans are completed on time and within budget. Meets or exceeds goals for the year.
• Development Coach, teach and mentor employees to facilitate their long-term development, career path alignment and bench strength for future growth opportunities.
• Leads Divisional Leadership Team adherence to Business Plans, Performance Standards, and Individual Development Plans.
• Plans and adjusts labor and other resources as necessary to maintain flexibility in response to customer needs.
• Ensures that schedules for work for all process lines are in accordance with facility capabilities, customer requirements, economic performance and long range planning, expediting as required.
• Ensure customer requirements are met and complaints are resolved in a timely manner, visiting customers as required.
• Partner with Strategic customers to drive organic growth for the division and the organization.
• Supports Continuous Improvement efforts and activities.
• Works with Operations Support on implementation of Best Practice process.
• Coaches, teaches and mentors employees and teams, creating an environment which provides the retention and advancement of employees
• Ensures all employees maintain quality levels required by our customers and Quality System standards.
• Sets up and makes sure all operations records are properly maintained and reviewed.
• Maintains an extremely clean facility and makes sure equipment maintenance is acceptable.
• Works on Company-wide improvement projects as assigned.
• Performs other miscellaneous job duties and related functions as needed.

Education / Qualifications

We offer the following benefits to Salaried Employees immediately upon hire

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