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Call Center Manager

Call Center Manager

Northpoint Roofing SystemsWoodstock, GA, US
4 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Title :

  • Call Center Manager Location : 102 Springfield Center Dr, Woodstock, GA 30188 Pay : $40K-$50K, annually (based on experience)  Work Schedule : Full-Time, Monday – Friday In office Are you ready to jumpstart your career in sales?
  • Do you have the drive, energy, and knack for connecting with people?
  • Northpoint is looking for someone in our call center to be a  Lead Generation Specialist,  to support our sales team and help drive revenue through phone-based outreach.
  • If you’re someone who thrives in a fast-paced environment, loves interacting with potential customers, and enjoys seeing results, we want to hear from you!

What You’ll Be Doing :

  • Overseeing a team of Lead Generators with the following responsibilities- Connecting with Prospects : You’ll be the first point of contact for potential customers, moving leads through the sales pipeline, and converting inquiries into solid opportunities for our sales team.

    • Generating Leads :

  • Conduct strategic outreach and research to find new leads, and work your magic to qualify them for the next steps.

    • Collaborating with Sales & Marketing Teams :

  • Support the sales and digital marketing teams in setting appointments, providing quotes, and managing communication across multiple platforms like social media, email campaigns, and more!

    • Providing Exceptional Service :

  • Be a customer service champion!
  • Help customers by answering questions, providing product information, and qualifying them for follow-up sales appointments.

    • Building Relationships :

  • Develop rapport with potential clients over the phone and email, overcoming objections and helping them see how Northpoint can meet their needs.

    • Reporting and CRM Management :

  • Keep detailed notes on interactions and track all activities in our CRM to ensure the sales team has everything they need to close deals.

    • What We’re Looking For :

  • Communication Skills : You’re a pro at engaging with people, whether it’s through a phone call, email, or social media.
  • You listen actively, empathize, and communicate clearly.

    • Self-Motivation :

  • You’re driven to meet targets and work independently, but you know when to collaborate with the team to ensure success.

    • Organizational Skills :

  • Juggling multiple tasks and keeping things running smoothly is your forte!

    • Sales Experience (Preferred) :

  • Experience in telesales or sales roles is a plus, but if you’re passionate about sales and ready to learn, we’re happy to train the right candidate!

    • Tech-Savvy :

  • You’re comfortable with Microsoft Office (Word, Excel, PowerPoint, Outlook), and familiarity with CRM systems is a bonus!

    • Why You’ll Love Working Here :

  • Competitive Pay!

    • Supportive Team Environment :

  • We believe in working together to achieve success, and you’ll be part of a friendly, upbeat, and collaborative sales team.

    • Growth Opportunities :

  • We’re all about helping our team members grow!
  • Show us what you’ve got, and we’ll help you reach new heights in your career.
  • Ready to Make an Impact?

    • If you’re eager to jump into a dynamic sales role and help shape the future of Northpoint, apply today!

  • We’re excited to meet passionate candidates who are ready to contribute and grow with us.
  • This job description is a general overview of the responsibilities and expectations for the role.
  • Additional duties may be assigned as needed to meet the company's needs.
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    Call Center Manager • Woodstock, GA, US

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