AUTO SERVICE MANAGERDonna Cornell Enterprises, Inc. • New York, NY, US
AUTO SERVICE MANAGER
Donna Cornell Enterprises, Inc. • New York, NY, US
19 hours ago
Job type
- Full-time
Job descriptionMinimum 3 years of automotive service management experience (required). Strong process focus, excellent communication, and customer rapport skills. Proven leadership and team management ability within a dealership environment. Solid understanding of automotive service, repair, diagnostics, and warranty processes. Proficiency in dealership management systems and related software. Entrepreneurial mindset—comfortable with numbers, data-driven decision-making, and process ownership. Strong organizational, problem-solving, and multitasking skills. Valid driver’s license and clean driving record. High school diploma or equivalent; additional technical training or certification a plus. Manage daily operations of a medium-volume service department to ensure efficient workflow and exceptional customer service. Staff of 15 …Lead, train, and motivate service advisors, technicians, and support staff to achieve departmental goals. Monitor department performance, including productivity, profitability, and customer service metrics; implement process improvements as needed. Handle customer inquiries, concerns, and feedback with professionalism and urgency. Build and maintain strong relationships with customers to encourage repeat business and loyalty. Oversee scheduling, staffing, and resource allocation for optimal service operations. Ensure compliance with manufacturer standards, warranty procedures, and safety regulations. Manage service department financials—budgeting, cost control, and profitability analysis. Competitive salary : six figure package with a base of $70,000–$90,000 and then production bonuses / base depends on level of experience. attractive six-figure package. 401(k) Health, dental, vision, and life insurance Up to 2 weeks of paid vacation and all major holidays off Weekly pay Employee discounts
Job Description
Job Description
AUTO SERVICE MANAGER
Location : Monroe NY area
Very attractive compensation package with incentives, bonus and base salary -six figure
Job Type : Full-time | In-person
Schedule :
- Day shift (7 : 30 AM – 5 : 30 PM)
- Monday to Friday, with occasional weekends as needed
- 10-hour shift
Our client, a well-established, very successful automotive dealership in the Tri-state area, is seeking an experienced Automotive Service Manager to lead the daily operations of their medium-volume service department. The ideal candidate is a hands-on leader who values efficiency, customer satisfaction, and team development. MUST HAVE AUTOMOTIVE INDUSTRY EXPERIENCE.
General Motors (GM) experience preferred but not mandatory.
Qualifications
Key Responsibilities
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Service Manager • New York, NY, US
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