ASST BRCH OPS MGR I

Job Description

Job Description

Description

GENERAL SUMMARY :

Oversees day-to-day operations for the branch and assist operations manager of the location.  Assists with supervision of the daily activities of retail branch personnel.

RESPONSIBILITIES AND DUTIES :

• Assists Operations, including making sure bank policy and procedures are followed.
• May perform personal banking duties including advising customers of all bank services, opening new accounts, and teller functions.
• Assists with supervising employees to meet branch goals including obtaining fee include and meeting budget.  This is accomplished by assigning work, taking actions to ensure quality work for customers, scheduling, conducting performance reviews, recommending salary actions, and providing training for staff.
• Promotes bank services.  Participates in various professional and personal activities within the community.
• Performs customer service related duties such as answering telephone inquiries, closing accounts, ordering checks and ensuring appropriate levels of customer service.
• Assists with compliance of branch with bank policies and guidelines.
• Review reports, audit board and NSFs.
• Assist with budget preparation.
• Ability to maintain regular and reliable attendance.
• Performs any other duties / projects as assigned.

KNOWLEDGE, SKILL, AND ABILITIES :

EDUCATION AND EXPERIENCE :

PHYSICAL REQUIREMENTS :

Seeing :   75-100%

Must be able to greet customers read documents, use computer

Hearing :   75-100%

Must be able to communicate with customers and co-workers

Standing / Walking :   75-100%

Must be able to visit customer

Lifting / Pulling / Pushing :   25-49%

Climbing / Stooping / Kneeling :   25-49%

Fingering / Grasping / Feeling :   75-100%

Must be able to use computer, write

PHYSICAL DIMENSIONS :

Medium Work :   Exerting up to 20 pounds of force occasionally, and / or a negotiable amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

NOTE :   The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified.

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