Job Description
Pay Range - $21-$22per hour
Summary :
The main function of a patient registry representative is to gather and verify patient data and perform data entry (45%)
Key responsibilities :
- Collect missing information from external customers including hospital staff and doctor offices
- Review and evaluate patient and event information received, may gather additional data to determine if event should be forward to the Complaint Department.
- Perform peer auditing of IPR (Implant Patient Registry) data
- Sort and organize incoming mail by date
- Print and mail Implant Patient ID cards
- Respond and answer basic patient registry questions
- Participate in projects and may identify potential improvement opportunities to optimize process for Supervisor review
Additional Skills :
Ability to type 55 wpm accuratelyGood computer skills including usage of MS Office SuiteGood written and verbal communication and interpersonal relationship skillsSubstantial knowledge and understanding of policies and proceduresBasic knowledge and understanding of complaint, HIPAA, and GDP regulationsBasic knowledge of medical terminologyGood problem-solving skillsAbility to manage confidential information with discretionStrict attention to detailAbility to interact professionally with internal customersAbility to work in a fast paced environmentMust be able to work in a team environment, including inter-departmental teamsAbility to provide feedback in a professional, direct, and tactful mannerEducation and Experience :
Associate's Degree or equivalent in related field0-2 years of experience required