Application Engineer (Electrical)
Arbin Instruments is seeking an Application Engineer (Electrical) to provide technical support and bridge the gap between customer needs and our engineering capabilities.
Position Overview
This role focuses on delivering end-user support throughout the sales and post-sales cycle, including troubleshooting, calibration, and training. The engineer will collect and analyze customer feedback, coordinate with the R&D team, and document solutions.
Key Responsibilities
- Conduct engineering tests and reproduce reported issues
- Diagnose and repair electrical products, including troubleshooting and circuit analysis
- Answer customer calls and emails, provide online training and real-time remote assistance
- Perform onsite service such as calibration, troubleshooting, and system setup
- Write technical documents : module assembly / testing instructions, troubleshooting procedures, engineering test reports, product white papers, product specifications
- Collect customer feedback, summarize it, and relay findings to the R&D team
- Support customers throughout the sales and post-sales process
Specific Responsibilities
Perform specific tests per customer's needs and evaluate system performance under different scenariosAnalyze root cause of issues and find corrective actions, escalating to engineering as necessaryUse multimeters, oscilloscopes, and other common equipment; solder components (SMT, through-hole)Travel as required (25%–50%)Communicate effectively in writing and verbally, and present via camera when neededRequired Qualifications
Basic Electrical Engineering knowledge, including component / circuit analysis; preference for Power System / Power Electronics experienceUnderstanding of analog and digital circuit theoryAbility to read / write technical documentsBS or higher in Electrical Engineering (or equivalent experience)No minimum experience specifiedComputer network knowledge is a plusPhysical ability to lift up to 50 lbs.Other Requirements
Ability to drive independently or take coast-to-coast flights if neededAuthorized to work in the United StatesWork Environment
Office, laboratory, facility, and on-site combined.
Salary & Benefits
Base pay range : $60,000 – $80,000 per year.
Employer-sponsored benefits include Medical, Dental, Vision, Life Insurance, 401(k), and additional voluntary perks.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Engineering and Information Technology
Location
College Station, TX
J-18808-Ljbffr