Account Manager

Janitorial Account Manager

Join Allied Universal Facility Management and Janitorial Services! We're committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry! We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Allied Universal Janitorial Services, an Allied Universal Company, is hiring a Janitorial Account Manager. The Janitorial Account Manager job is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with client and employees : develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Provide quality customer service. Maintains maintenance of weekly operating schedules and completion of payroll for assigned janitorial personnel. Provides after-hour emergency response as required.

Essential Job Duties And Responsibilities :

• Supervise the day to day janitorial operations of an assigned Customer Site.
• Manage a team of janitorial staff with scheduling, payroll, and training
• Ensure the Client Site is provided with high quality janitorial services
• Build and maintain effective relationships with both customers and employees.
• Handle any escalated issues or situations appropriately.
• Assure that employee grievances are heard and resolved.
• Manage uniforms, equipment, supplies and vehicles utilized at the account(s). Maintaining appropriate inventories and meeting customer / company requirements.
• Take a proactive role in communicating with Customer and meeting their needs; meet regularly, listen to issues, provide expertise and solutions. Ensure complete customer satisfaction.
• Enforce Allied Universal policies as outlined in the handbooks, handouts and on the company portal.

Qualifications :